Billing Representative II

Billing Representative II at Quest Diagnostics

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Billing Representative II

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Category Corporate Location West Norriton, Pennsylvania Job function Finance Job family Billing

Shift Day Employee type Regular Full-Time Work mode Remote

Job DescriptionBilling Representative II - Monday to Friday, 7:00AM - 4:30PM EasternAs a Billing Rep- Billing II, you will work by phone or correspondence to gather missing information to ensure proper billing to clients, patients, or third-party insurances. This is an excellent opportunity for someone with previous customer service experience in a professional office setting who is interested in moving into a new area while learning additional skills. Pay range: $17.20+ per hourSalary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.Benefits information:We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours Best-in-class well-being programsAnnual, no-cost health assessment program Blueprint for WellnesshealthyMINDS mental health programVacation and Health/Flex Time6 Holidays plus 1 "MyDay" offFinFit financial coaching and services401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of serviceEmployee stock purchase planLife and disability insurance, plus buy-up optionFlexible Spending AccountsMatching gifts programEducation assistance through MyQuest for EducationCareer advancement opportunitiesand so much more!Responsibilities: Analyzes and applies responses from third party payers for all media types, paper and electronic. Includes denials, manual and electronic processes for insurance carriers.Post payments from payers' explanation of benefits. Complies with departmental Business Rules and Standard Operating Procedures.Focuses efforts on increasing cash and/or reducing bad debt.Interprets explanation of benefits for appropriate follow up action.Utilizes automation tools to process the denials/cash responses.Communicates and collaborates with members, peers and/or providers to evaluate claims errors/issues, using clear, simple language to ensure understanding. Works on various other projects as needed.Meets the performance goals established for the position in the areas of production, quality, patient and client satisfaction as well as attendance. Qualifications: Required Qualifications:High School Diploma/GED or equivalent work experience. Demonstrated ability using computer and Windows PC applications, such as Outlook, Excel, Microsoft Teams, video conferencing and regular use of Access databases. Strong keyboard and navigation skills and ability to learn new computer programs. Strong communication skills, both verbal and writtenRequired to have a dedicated work area established that is separated from other living areas and provides information privacy.Ability to keep all company sensitive documents secure (if applicable)1+ years experience in A/R, Billing, and Customer Service, Insurance, or Healthcare. Some College level classes/coursework are preferred.Previous work experience in a fast-paced, production environment requiring strong multi-tasking and problem-solving skillsMedical terminology acumen and experience preferredKnowledge of Quest billing, reject codes, WBS /QBS preferred.Preferred Skills:Ability to work in a fast-paced environment.Ability to adapt to change. Ability to work cross functually within billing.Ability to understand EOBs (explanation of benefits)Strong keyboard and navigation skills and ability to learn new computer programs - Previous data entry experience preferred.Medical terminology acumen and experience preferred65930Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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Culture Our people contribute to fostering an inspiring and supportive workplace where we empower better health for our customers every day. Through our 11 Employee Business Networks (EBNs) employees can grow, connect, and contribute with professional development, mentorship, EBN program offerings, and community engagement. Each of our Quest Employee Business Networks is open to all employees. View more

Benefits We strive to ensure our people live a healthier lifestyle by offering programs and solutions that help you take care of yourself and those you love. Find out how our benefits give you everything you need to live your best life. View more

Corporate Social Responsibility Report We''re committed to promoting a healthier world, creating an inspiring workplace, and building value for all stakeholders. Discover how we''re making this happen in our annual reports. View more

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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary. Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.

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