About the Role: Tot Lot Services is looking for a reliable, organized, and detail-oriented Billing Specialist / Scheduler to join our service-industry team. This is a key office position that requires someone who can effectively manage multiple priorities, communicate with customers and field technicians, and stay on top of detailed billing and administrative responsibilities.
Responsibilities:
Dispatch and schedule field technicians efficiently throughout the day Coordinate service calls and communicate scheduling information with technicians and customers Prepare detailed and accurate customer invoices Handle accounts receivable and follow up on outstanding balances Prepare quotes, estimates, and proposals for customers Order materials, parts, and supplies as needed for service jobs Review completed work orders for accuracy and completeness Maintain organized customer and job records Communicate professionally with customers, vendors, and field personnel Assist with day-to-day office operations and administrative duties Manage multiple jobs and priorities while meeting deadlines Ensure billing, dispatch, and job information is accurate and up to date
Requirements:
Computer skills are a must Strong attention to detail and excellent organizational skills Previous experience in dispatching, billing, accounts receivable, or the service industry preferred Ability to multitask and work efficiently in a busy office environment Strong written and verbal communication skills Professional and friendly customer-service attitude Ability to work independently and as part of a team Dependable, punctual, and committed to accuracy Ability to learn and navigate office, scheduling, billing, and accounting software
About Us: Tot Lot Services Inc is a trusted provider in the Phoenix, AZ area, committed to delivering quality services to our clients and communities. Our team is passionate about what we do, and we pride ourselves on a supportive, collaborative work environment where every team member is valued. Join us and be part of a company that makes a real difference every day!
Numbers & Facts
Location
Phoenix, AZ
Job Type
Full-time
Skills
Accounting Softwareunmatched
Accounts Receivableunmatched
Administrative Skillsunmatched
Billingunmatched
Billing Softwareunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Health Insuranceunmatched
Multitaskingunmatched
On Site Supportunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Schedule Developmentunmatched
Service Deliveryunmatched
Team Playerunmatched
Time Managementunmatched
Writing Skillsunmatched
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