Job Description
Position Overview
We are seeking an experienced Insurance & Patient Accounts Receivable (AR) Supervisor to oversee daily medical billing, insurance follow-up, and accounts receivable operations within a healthcare environment.
This individual will be responsible for supervising an assigned team, monitoring productivity and quality standards, reviewing AR reports, resolving escalated claims issues, and ensuring compliance with Medicare guidelines and healthcare regulations.
The ideal candidate will have a strong background in medical claims, healthcare accounts receivable, and team leadership, with the ability to improve workflows and support efficient revenue cycle operations.
Key Responsibilities
We are seeking an experienced Insurance & Patient Accounts Receivable (AR) Supervisor to oversee daily medical billing, insurance follow-up, and accounts receivable operations within a healthcare environment.
This individual will be responsible for supervising an assigned team, monitoring productivity and quality standards, reviewing AR reports, resolving escalated claims issues, and ensuring compliance with Medicare guidelines and healthcare regulations.
The ideal candidate will have a strong background in medical claims, healthcare accounts receivable, and team leadership, with the ability to improve workflows and support efficient revenue cycle operations.
Key Responsibilities
- Supervise daily operations of the Insurance and Patient Accounts Receivable team.
- Assign workloads, monitor productivity, and ensure departmental performance goals are met.
- Oversee insurance follow-up, outstanding claims, denials, and accounts receivable processes.
- Prepare, review, and distribute AR reports to monitor collections, outstanding balances, and team performance.
- Conduct quality assurance audits to ensure accuracy and compliance with departmental standards.
- Provide coaching, training, and performance evaluations for assigned team members.
- Ensure compliance with Medicare guidelines, payer requirements, and healthcare regulations.
- Assist with payer fee schedule updates, reviews, and audits.
- Resolve escalated billing, claims, and insurance-related issues in a timely manner.
- Support daily AR functions and assist with insurance account follow-up when additional coverage is needed.
- Develop and improve departmental policies, procedures, and workflows to increase efficiency.
- Collaborate with internal departments to resolve billing discrepancies and improve revenue cycle performance.
- Minimum 5 years of experience in medical claims processing, billing, or healthcare revenue cycle operations.
- At least 1 year of supervisory, management, or team lead experience.
- Previous experience with healthcare Accounts Receivable and insurance follow-up.
- Strong understanding of Medicare guidelines, insurance claims regulations, and payer requirements.
- Experience working with Electronic Medical Record (EMR) systems.
- Intermediate to advanced Microsoft Excel skills and proficiency with Microsoft Office.
- Strong analytical, organizational, and problem-solving abilities.
- Ability to manage multiple priorities and meet productivity deadlines.
- Strong attention to detail and commitment to accuracy and confidentiality.
- Advanced degree preferred.
- In lieu of a degree, a minimum of 5 years of relevant experience will be considered.
- Previous supervisory experience within a medical clinic, physician group, or healthcare revenue cycle department.
- Experience managing insurance denials, AR aging, payer follow-up, and claims resolution.
- Familiarity with payer contracts, fee schedules, and reimbursement processes.
- Experience conducting quality audits and implementing process improvements.
- Primarily office-based position.
- Standard MondayFriday business hours, with additional hours as needed.
- Occasional travel to medical office locations may be required.
Numbers & Facts
| Location | San Antonio, TX |
| Industry | Staffing/Employment Agencies |
| Company Size | 100 to 499 employees |
| Website | https://www.prg-usa.com/ |
About Company
Established in 2001, Peyton Resource Group is a solution-based staffing company that matches businesses with top talent for short-term, long-term or permanent needs.
People are a business’s most valuable asset. Peyton Resource Group is dedicated to helping companies find the best talent, matching professionals with jobs where they will thrive.
With locations in Dallas/Fort Worth, San Antonio and Austin, we are available to serve your staffing needs throughout Texas and across the country.
Skills
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder