Biobank Special Collection Coordinator

The R&D Clinical Research Team is seeking a highly motivated, detail-oriented Biobank Special Collection Coordinator to support special collections for Oncology Diagnostic Development activities.

Why this role matters:

The Biobank Special Collection Coordinator will coordinate additional and specialized testing on veterinary samples from a wide range of sources, and gather patient information to provide to Clinical Research Managers for medical review. The ideal candidate is energetic, inquisitive, and thrives in a collaborative, multi-disciplinary environment. This role works closely with the Biobank Manager, providing support to both internal and external stakeholders.

In this role, you will:

• You will manage special collection projects from scoping and planning through execution, closure, and handoff, including timelines, deliverables, and status reporting to the Clinical Research Team.
• You will coordinate additional testing on veterinary samples with internal labs and external partners, tracking requests, shipments, and results to completion.
• You will keep records accurate and complete in the Biological Sample Inventory (BSI) system and related databases.
• You will serve as a primary contact for private practice collections, building trusted relationships and communicating clearly and responsively with submitters.
• You will ensure approved protocols, SOPs, and regulatory requirements are followed, with careful documentation.
• You will identify and resolve data gaps, sample discrepancies, and workflow issues, escalating risks to research timelines or sample integrity when needed.
• You will partner with the Biobank Associate Scientist on shared workflows so corporate and private collections stay aligned.
• You will help develop study budgets, incentives, SOPs, and work instructions for special collections.
• You will identify and implement process improvements as the program continues to expand the Cancer Dx and inVue Dx menu.

What you need to succeed:

• Bachelor's degree in biology, veterinary science, or a related life science, with 4+ years of related experience in clinical or pre-clinical research, biobanking, laboratory operations, or project coordination. An equivalent combination of education and experience will be considered.
• Demonstrated project management skills, including planning, prioritizing, and managing multiple concurrent deadlines with moderate supervision. PMP certification is a plus.
• Strong data-management skills, including tracking, validation, and reconciliation of patient and sample records. Experience with inventory software is preferred.
• Knowledge of biospecimen handling, storage, and traceability, and the ability to handle veterinary and human clinical research samples.
• Excellent written and verbal communication skills, with prior customer service experience and the ability to work with veterinary practices and colleagues at all levels.
• Proficiency with Microsoft Office, especially Excel, and the ability to learn new software platforms.
• Prior veterinary or veterinary practice experience preferred.
• Ability to work onsite and travel occasionally to support business priorities.

What you can expect from us:  

• Salary range starting at $75,000 based on experience
• Opportunity for annual cash bonus 
• Health / Dental / Vision Benefits Day-One 
• 5% matching 401k 
• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more 

If you’re looking for a role that’ll challenge you, offer a variety of work and learning, while helping an amazing industry, we’d love to hear from you!  

Why IDEXX:

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.

We have customers in over 175 countries and a collaborative global workforce. Our culture embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

If meaningful work and a sense of purpose are at the top of your list, you’ll find it here. Let’s pursue what matters together. 

About the job location:

If you’re thinking about relocating for this role, here are a few things to know about living in Maine (often called “Vacationland”). The Westbrook, ME area provides great access to active downtown areas and the outdoors, with the coast and numerous mountains and hiking trails nearby. You’ll also find a number of large companies like ours in the area, creating a vibrant work culture.

You can learn more on the Portland tourism website:  https://www.visitportland.com/visit/resources/moving-to-maine/

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

While we appreciate our staffing partners, we are unable to accept unsolicited agency resumes.

 #LI-CAG