Bistro Server

BISTRO SERVER

The Courtyard by Marriott Tacoma Downtown is seeking a Bistro Server to join our team. The Bistro Server maintains efficient and courteous operation of the bistro. They are responsible for set up, making specialty coffee drinks and cocktails and clean up of the Bistro area according to established company and brand standards, policies and procedures to ensure an outstanding guest experience. This position also includes cooking duties.

ABOUT US

At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities.

We look for people who excel in their role and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment and support to our team members, coupled with their dedication, innovative spirit, and raw talent.

STATUS:

• Full-time or Part-Time

SCHEDULE: Variable days; Must be available weekends and holidays

Mostly P.M. shifts-must be crossed trained in the A.M for occasional coverage

• A.M shift 5:15am to 12:00pm
• P.M. shift 4:00pm to 11:00pm

RATE OF PAY:

• $18.04 to 19.09 per hour/DOE plus shared tips.

BENEFITS AND PERKS:

• Paid Time Off (PTO) accrued at a rate of 0.025 for every hour worked
• Paycheck Advancement Program
• Hotel Travel Discounts
• Supplemental Insurance
• Employee Assistance Program

For eligible employees:

• Insurance - Medical, Dental, Vision, Life and AD&D
• 401(k) Plan with Employer Match
• Employee Meals

REQUIREMENTS / QUALIFICATIONS

Knowledge of:

• Food and beverage products, preparation and handling techniques.
• Health codes, food sanitation and safety practices.
• Principals of providing customer service including customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction.
• Standard cash handling procedures.

Skills and Ability to:

• Establish and maintain effective professional, courteous, constructive relationships with guests, staff and management team.
• Communicate effectively in the English language by speaking clearly and concisely.
• Add, subtract, multiply and divide quickly and accurately to handle money, give correct change, balance till and prepare cash drops.
• Demonstrate proficiency with Point of Sale (Micros preferred) computer system or similar.
• Maintain a neat and clean appearance to meet hotel standards and represent the hotel positively.
• Excellent communication skills.
• Multi-task and maintain composure in a fast-paced environment.
• Serve alcohol responsibly.
• Meet attendance requirements with dependability and consistency.
• Maintain a neat and clean appearance to meet hotel standards and represent the hotel positively.

Education and Experience:

• One year of culinary or related food-handling experience preferred.
• High school diploma or equivalent.
• Marriott brand hotel experience a plus

Licenses:

• Valid Food Handlers Permit required.
• Valid Alcohol Server Permit required.

PHYSICAL REQUIREMENTS:

Medium Work: Must be able to stand, walk, bend, grasp, lift and carry exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Position requires ability to exert well-paced mobility for up to 8 hours to move around bistro area transporting food items on a continuous basis throughout shift or stand behind front desk for up to 8 hours, visual acuity to analyze written information and view computer terminal and ability to express or exchange information by means of the spoken word.

Drug Free Workplace, Equal Opportunity, E-Verify Employer