Bistro Supervisor-Courtyard

The Bistro supervisor typically manages all aspects of a restaurant's operation. They manage a team of restaurant employees including servers, bartenders, hosts, and food preparation staff. They ensure customers receive excellent service and great food, and that they have a memorable quality experience. Depending on the type and size of the restaurant, they may work alongside other restaurant staff, hosting, taking drink and food orders, serving customers, or cleaning tables.  Other responsibilities might include:scheduling restaurant staff and delegating taskshiring, training, and managing restaurant staff,ordering food, alcohol, and cleaning suppliessupervising the preparation, display, and delivery of food and drinksensuring prompt and friendly customer servicemaintaining quality and service standardsensuring all staff are knowledgeable about menu offerings and individual ingredientseducating staff about potential food allergies and how to make customers aware of these ingredientsmaintaining good relationships with suppliersmeeting quarterly budgets and quotasreducing operational costsincreasing productivityensuring all staff follow strict personal safety, food safety and food storage guidelinessupervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standardsmanaging inventoryinteracting with restaurant guests to gauge satisfaction and improve customer serviceresponding to customer feedback and resolving conflicts effectivelyoperating the point-of-sale system, processing payments, and issuing gift cardsarranging group events and ensuring the restaurant and staff meet service and food expectationscatering for VIP guestsauthorizing refunds or other equivalent optionsassisting in the development of menu offerings and changes based on costs and customer preferencescreating innovative promotions and designing marketing materialschairing weekly staff meetings to motivate staff and ensure they are all meeting restaurant standards and expectationshandling staff payroll, vacation requests, and other administrative duties related to restaurant operationsBackground check will be completed on all applicants