BMW Client Advisor

Job Title: BMW Client AdvisorCompany: Chapman BMW ChandlerLocation: 7455 W Orchid Ln, Chandler, AZ 85226Schedule: Shifts Vary | Monday-Saturday 8am-8pm (5-day workweek)Pay: Commission | Uncapped earning potential

About the Role

Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence.

Our Chapman BMW Chandler team is currently seeking a BMW Client Advisor to join our luxury sales team. In this role, you will deliver an exceptional client experience by providing expert product knowledge, personalized recommendations, and a seamless purchasing process for BMW customers. This is an excellent opportunity for motivated professionals who value excellence, professionalism, and long-term client relationships within a luxury automotive environment.

Responsibilities

• Greet clients and identify needs to recommend suitable BMW vehicles
• Conduct professional vehicle demonstrations and accompany clients on test drives
• Educate customers on financing options, warranties, and the purchase process
• Stay current on BMW inventory, features, and automotive technology
• Negotiate deals and assist with sales and financing paperwork
• Deliver vehicles and ensure a high-quality customer experience
• Follow up after delivery to ensure customer satisfaction and building long-term relationships
• Generate leads through networking and business development activities
• Maintain accurate CRM records and consistent follow-up activity

Qualifications

• Previous automotive sales experience required
• Luxury/high-line experience preferred
• Strong interpersonal and customer service skills with a client-first mindset
• Ability to build rapport, overcome objections, and close deals effectively
• Strong negotiation and communication skills
• Tech-savvy with ability to learn dealership systems and evolving vehicle technology
• Self-motivated, goal-oriented, and professional in all interactions
• Valid Arizona driver’s license with a clean driving record
• Ability to pass a background check and pre-employment drug screening

Compensation & Perks

• Competitive Pay: Uncapped Commission
• Opportunities for career growth and advancement
• Supportive, team-oriented workplace
• Employee discounts and assistance programs
• Volunteer opportunities and employee engagement programs
• Closed on Sundays

Benefits

• Medical, dental, and vision insurance
• 401(k) with company contributions
• Life insurance
• Paid time off and holidays
• Access to onsite nurse practitioners and wellness support

How to Apply

Submit your application for consideration. Qualified candidates will be contacted regarding next steps.