Job Description
Address: 8209 Teal Drive Easton, MD 21601 / Contact 302-648-JOBS (5627) with any questions.
Position is $15-$18+ per hour based on qualifications
Body Shop Customer Service Representative / Customer Support Specialist
Join a Growing, Fast-Paced Collision Center Team as a Collision Center Administrative Assistant!
The Hertrich Family of Dealerships is looking for a Customer Service Representative / Administrative Assistant to join our busy Collision Center.
If you enjoy helping customers, staying organized, and working in a fast-moving environment-this is a great opportunity to build a stable, long-term career with one of the largest automotive groups on the Eastern Shore.
Why Choose Hertrich?
- Medical, Dental, Vision and Life Insurance for you and your family
- Short & Long-Term Disability Options
- 401(k) with Employer Match
- Paid Vacation, Holidays & Sick Time
- Employee Vehicle Purchase Discounts
- Career growth with a large dealership/collision center organization
We are a third-generation, family-owned company representing 24 dealerships, 15 collision centers, and 18 automotive brands, proudly supporting over 90 local charities and organizations.
What You'll Do
- Provide friendly, professional customer service in person and over the phone
- Support daily office operations within the collision center
- Handle accounts payable/receivable, deposits, receipts & petty cash
- Assist with insurance processing, data entry, and documentation
- Maintain accurate files, reports, and records
- Coordinate with team members to ensure smooth workflow
- Perform additional administrative tasks as needed
What We're Looking For
- Strong customer service and communication skills
- Professional appearance and positive attitude
- Detail-oriented, organized, and dependable
- Self-motivated with the ability to multitask
- Computer skills required (QuickBooks or similar a plus)
- Bilingual (Spanish) is a plus but not required
- High School Diploma or GED required
- Valid Driver's License
Ready to Get Started?
If you're looking for a role where you can grow, stay busy, and be part of a supportive team-we want to hear from you!
Apply today and join the Hertrich team of Collision Center professionals!
We are a diverse, inclusive, equal opportunity employer that provides a collaborative, drug free organization.
Job Posted by ApplicantPro
Numbers & Facts
| Location | Easton, MD |
| Job Type | Full-time |
| Industry | Automotive Sales and Repair Services |
| Salary | $15–$18 Per Hour |
| Company Size | 500 to 999 employees |
| Year Founded | 1963 |
| Website | http://www.hertrichs.com/ |
About Company
Yesterday, Today and Tomorrow
For over 100 years, the Hertrich name has been synonymous with growth in the automotive industry. From our inception, the company philosophy has been simply to "Sell cars; Satisfy customers", with the emphasis always on the customer's needs. It takes great employees to make that happen.
From Frederick W. Hertrich's modest immigrant beginnings in 1903 as a Gear-maker, then Engineer for Buick, Hertrich's has grown into "One of the top 100 Dealer Groups in the United States" (Ward's Automotive). With 17 dealerships in four states, 18 franchises and over 900 employees, the Hertrich Family of Dealerships is still exploring new possibilities. Both third and fourth generation family members are actively leading us into a bright future.
Skills
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