Body Shop Supervisor

AMPORTS Company Overview

Summary

Key Responsibilities

Body Shop Operations & Production Management

• Plan, prioritize, and coordinate daily repair activities to maximize productivity and workflow efficiency.
• Monitor repair progress to ensure work is completed accurately, on schedule, and in accordance with manufacturer specifications.
• Evaluate workload distribution and staffing requirements to meet operational objectives.
• Ensure repair quality meets established company, customer, and OEM standards.
• Identify operational challenges and implement corrective actions to minimize delays and improve throughput.

Team Leadership & Employee Development

• Supervise, coach, and develop body shop technicians to maintain a high-performing workforce.
• Provide regular performance feedback, guidance, and support to employees.
• Identify training needs and facilitate skill-development opportunities to enhance technical expertise.
• Foster a collaborative, accountable, and safety-focused work environment.
• Support employee engagement initiatives and encourage continuous improvement practices.

Quality Control & Customer Service

• Monitor repair quality and conduct inspections to ensure compliance with established standards.
• Address customer inquiries and concerns in a professional and timely manner.
• Communicate repair status updates and manage customer expectations throughout the repair process.
• Investigate quality concerns and implement corrective actions to improve customer satisfaction.
• Promote a customer-focused culture that prioritizes service excellence and attention to detail.

Inventory, Equipment & Financial Management

• Oversee procurement and inventory management of repair parts, materials, and supplies.
• Monitor inventory levels to ensure operational readiness while controlling costs.
• Review operational expenses and support initiatives that improve profitability and efficiency.
• Ensure body shop equipment is properly maintained, serviced, and operating safely.
• Coordinate equipment repairs and maintenance activities to minimize downtime.

Safety, Compliance & Continuous Improvement

• Enforce compliance with all safety policies, procedures, and regulatory requirements.
• Conduct workplace safety inspections and address identified hazards promptly.
• Ensure technicians utilize proper tools, equipment, and personal protective equipment (PPE).
• Analyze operational processes and recommend improvements to enhance efficiency and quality.
• Support company initiatives related to safety, lean operations, and process standardization.

Compensation:

This is an exempt position with an annual salary of $75,000.00.

Competencies

• Leadership and team development
• Effective verbal and written communication
• Customer service orientation
• Problem-solving and decision-making
• Organization and prioritization skills
• Attention to detail and quality focus
• Conflict resolution and interpersonal effectiveness
• Accountability and dependability
• Financial and business awareness
• Safety and regulatory compliance
• Time management and multitasking
• Continuous improvement mindset

Supervisory Responsibility

Qualifications

Required

• High school diploma or General Education Degree (GED).

• Experience in automotive body shop, collision repair, vehicle reconditioning, or related operations.
• Experience leading or coordinating the work of others in a production or service environment.
• Experience working with manufacturer repair standards and quality requirements.

• Ability to lead and motivate employees in a fast-paced environment.
• Strong organizational and workflow management skills.
• Effective communication and customer service abilities.
• Working knowledge of repair operations, parts management, and quality control processes.
• Basic computer proficiency, including email, word processing, spreadsheets, and business systems.

• Valid Driver’s License.
• Ability to obtain and maintain a Transportation Worker Identification Credential (TWIC).

Preferred

• Technical school certificate or coursework in automotive collision repair, refinishing, or related field.
• Supervisory experience in an automotive body shop environment.
• Experience supporting OEM vehicle processing operations.
• Knowledge of inventory control and cost management practices.
• Training in safety management, quality systems, or lean process improvement.

Work Environment

• Primarily works in an automotive repair and production environment.
• Regular exposure to outdoor weather conditions, including heat, cold, humidity, wind, and precipitation.
• Exposure to vehicle repair equipment, paint products, tools, noise, and moving vehicles.

Physical Demands

• Frequent standing, walking, bending, reaching, and movement throughout the workday.
• Ability to perform moderate physical activity and supervise work in a production environment.
• Manual dexterity sufficient to operate tools, equipment, computers, and related work resources.

Work Schedule

• Full-time position.
• Typically works Monday through Friday on a day shift schedule.
• Overtime may be required based on operational demands.

Travel Requirements

Work Authorization / Security Clearance

• Must be eligible to obtain and maintain a Transportation Worker Identification Credential (TWIC).
• Must maintain a valid Driver’s License and meet company driving requirements.

Disclaimer + EEO Statement