Boise, ID - Field Services Technician

Portland Outside - Field Services Technician- servicing Boise, IDPURPOSEThe purpose of the Field Service Engineer is to support SMC Chillers and Heat Exchangers at local customer facilities. The Field Service Engineer will leverage all SMC resources to ensure the customer is operational.ESSENTIAL DUTIES

Follow operation manual and confirm mode of failureIf tools, parts, and knowledge is available, correct the issue installed.If the issue cannot be resolved installed, coordinate a replacement product to get the tool operational.Perform all work in accordance with the local customer requirements.Depending on the nature of the mode of failure, send the product for repair.After the repair is complete, return to back up chiller stock.Successfully complete other duties as prescribed by management

PHYSICAL DEMANDS/WORK ENVIRONMENT

Fast paced environmentPhysically capable of lifting SMC products up to 50 lbs.Varying work hoursFrequent Travel Possible

MINIMUM REQUIREMENTS

High School diploma or GED - Two year Technical Degree or higher preferredMinimum of five years field service technician experienceBasic semiconductor manufacturing fab knowledge ( Training available )Good trouble shooting skills ( Thermal product training available )Comfortable reading operational manuals and service manuals.Electrical and mechanical aptitudeWell-developed communication skillsExcellent time management skills

For internal use only: SALES001, CustSupp001, Production001, Cleanroom001, Machine001