Location Overview: Main office in Brooks Aphasia Center; Occasional attendance at community events or outings.
Position Summary: Plans, organizes, and directs daily operations of the BRAC program and center. Works with director to coordinate programs, students, assist with members, transportation, daily billing, and communication partner support groups. Accountable for implementation of program initiatives, credit card reports, tours, tracking satellite program numbers, scheduling, and organizing volunteer program, ICAP and community members , scheduling partner support groups and coordinating members overall care.
Job Responsibilities:
- Oversee all aspects of the clinical and day-to-day operations of Brooks Rehabilitation Aphasia Center including member check in, payments, support groups, volunteers and scheduling of ICAP and community program.
- Develop and maintain positive working relationships with Brooks members and their families, internal staff, and various community agencies involved in the patient's care.
- Attend designated internal and external meetings/conferences as representative for BRAC.
- Responsible for Thera office database and tracking of aphasia groups.
- Provide reports, most often quarterly, regarding the outcome data for BSRP to Brooks Community Health.
- As part of BRAC Quality Assurance, monitor results from quarterly BRAC surveys which are sent by BRAC staff to families following discharge.
- Participate in marketing and/or community events to promote BRAC to the organization and/or community as appropriate.
- Basic knowledge of ADA and its application for individuals with disabilities.
- Promotes a positive image of BRAC to outside agencies and the public on the phone, in person and at events/health fairs
- Ensures all accreditation/licensing standards are maintained.
- Maintains responsibility for all finances and billing
- Understands and supports the financial goals of the BRAC and the organization.
- Completes background information, communication, paperwork and coordination for all new community and ICAP members.
- Supports and assists other management staff..
- Maintains liaison with all referral sources.
- Demonstrates leadership skills, communication techniques and attitude that enhance safe and positive environment for people with aphasia.
- Coordinates community resources for BRAC families
Job Qualifications:
- Minimum of 1-3 years' experience in medical setting or rehabilitation.
- Excellent written and verbal communication skills
- Organization, flexibility, and adept in problem solving
- Excellent interpersonal and presentation skills
- Must be able to work autonomously and as part of an interdisciplinary team
- Basic knowledge of both inpatient and outpatient rehabilitation preferred
- Maintains confidentiality of patient, staff, and proprietary information.
- Adheres to policies and procedures specific to patient rights.
- Promotes a positive image of the organization to outside agencies and the public.
- Complies with professional, regulatory, ethical, and legal standards.
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
- Competitive Pay
- Comprehensive Benefits package
- Vacation/Paid Time Off
- Retirement Plan with match
- Employee Discounts
- Clinical Education and Professional Development Programs
Disclaimer: This job description describes the general nature and level of work only. It is not an exhaustive list of all responsibilities, duties, and skills. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.