Branch Manager, East Bay

Compensation: $140,000 - $160,000 annual salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefits: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management

Position Summary

The Branch Manager is responsible for the operational, financial, and growth performance of the San Francisco East Bay, CA market. This role provides leadership to site management teams, builds and maintains strong client relationships, drives financial performance, and ensures consistent execution of contracted services across the market. The Branch Manager partners closely with Sales, Operations, and senior leadership to expand the San Francisco East Bay portfolio, manage budgets, develop talent, and deliver exceptional customer outcomes.

In this role, you will leverage the ABM way to impact:

• Growth: Grow the branch through collaborating with the sales and operations team to secure new customers and specialty work.
• Financial Acumen: Oversee financials, budgets, and profitability, ensuring the company''s financial health.
• Team Leadership: Build and empower a high-performing team, fostering a collaborative and results-oriented environment.
• Customer Intimacy: Establish and nurture a high level of customer intimacy by delivering exceptional services and being the trusted advisor.

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.

For more information, visit www.abm.com

Education & Experience

• Bachelor''s degree preferred or equivalent military experience.
• Minimum of 7-10 years of management experience in related industries.
• Minimum of 7-10 years in facility services or building management (multi-site experience preferred).
• Experience supporting commercial office, warehouse, distribution, manufacturing, life sciences, technology, healthcare, or facility engineering environments preferred.
• Prior custodial or janitorial experience desired.

Knowledge, Skills & Abilities

• Strong financial acumen and P&L management experience.
• Excellent organizational, communication, and leadership skills.
• Proficiency with Microsoft Office applications.
• Working knowledge of OSHA safety standards and regulations.
• Ability to travel approximately 50% within the branch and up to 10% outside the region.
• Valid state-issued driver''s license required.

Operations & Service Delivery

• Ensure delivery and execution of all contracted services across the region.
• Maintain a deep understanding of site operations, contracts, scope of work, and client-specific requirements.
• Conduct regular site visits and participate in ongoing onsite client meetings.
• Develop site-specific performance standards and ensure portfolio-wide consistency.
• Continuously monitor site performance and implement improvements as needed.
• Ensure quality checks and inspections are completed according to plan.

Financial & P&L Management

• Maintain full P&L responsibility for a multi-discipline facility services portfolio.
• Develop, manage, and forecast accurate budgets.
• Review financial performance regularly and course-correct as needed.
• Ensure cost control measures and metrics are in place to monitor spend against budget.
• Partner with internal teams and clients to ensure timely billing and collections.
• Negotiate adjustments to staffing or compensation models based on operational needs and market conditions.
• Prepare and deliver weekly and monthly financial and operational reports.

People Leadership & Development

• Lead, coach, and develop site managers and operational leaders.
• Build and maintain a high-performing, results-driven team.
• Ensure proper documentation of employee onboarding, training, badging, safety, and performance management.
• Promote a culture of accountability, engagement, and continuous improvement.

Client Relations & Growth

• Build long-term, trusted partnerships with clients at each site.
• Respond to client communications with urgency and professionalism.
• Escalate issues appropriately to protect ABM''s client relationships and brand.
• Identify and pursue incremental revenue opportunities, including upselling services beyond contractual scope.
• Partner with Sales to grow the branch through new and existing client opportunities.
• Represent ABM within industry groups and professional associations (e.g., BOMA).

Safety, Compliance & Vendor Management

• Drive a strong safety culture and reinforce ABM and client safety programs.
• Ensure compliance with OSHA standards and ABM policies and procedures.
• Partner with third-party vendors and suppliers for materials, equipment, pricing, and services.

Operations & Service Delivery

• Ensure delivery and execution of all contracted services across the region.
• Maintain a deep understanding of site operations, contracts, scope of work, and client-specific requirements.
• Conduct regular site visits and participate in ongoing onsite client meetings.
• Develop site-specific performance standards and ensure portfolio-wide consistency.
• Continuously monitor site performance and implement improvements as needed.
• Ensure quality checks and inspections are completed according to plan.

Financial & P&L Management

• Maintain full P&L responsibility for a multi-discipline facility services portfolio.
• Develop, manage, and forecast accurate budgets.
• Review financial performance regularly and course-correct as needed.
• Ensure cost control measures and metrics are in place to monitor spend against budget.
• Partner with internal teams and clients to ensure timely billing and collections.
• Negotiate adjustments to staffing or compensation models based on operational needs and market conditions.
• Prepare and deliver weekly and monthly financial and operational reports.

People Leadership & Development

• Lead, coach, and develop site managers and operational leaders.
• Build and maintain a high-performing, results-driven team.
• Ensure proper documentation of employee onboarding, training, badging, safety, and performance management.
• Promote a culture of accountability, engagement, and continuous improvement.

Client Relations & Growth

• Build long-term, trusted partnerships with clients at each site.
• Respond to client communications with urgency and professionalism.
• Escalate issues appropriately to protect ABM''s client relationships and brand.
• Identify and pursue incremental revenue opportunities, including upselling services beyond contractual scope.
• Partner with Sales to grow the branch through new and existing client opportunities.
• Represent ABM within industry groups and professional associations (e.g., BOMA).

Safety, Compliance & Vendor Management

• Drive a strong safety culture and reinforce ABM and client safety programs.
• Ensure compliance with OSHA standards and ABM policies and procedures.
• Partner with third-party vendors and suppliers for materials, equipment, pricing, and services.