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Branch Manager

Supply Technologies LLC
  • Rochester, NY
  • Full-time
  • Autofill and Review
3 days ago

Job Description

  • Lead and manage day-to-day branch operations to achieve safety, sales, service, operational, and financial objectives.
  • Manage customer order fulfilment activities and oversee On-Time Delivery (OTD) performance to ensure customer requirements are met.
  • Develop and maintain strong customer relationships through regular engagement, issue resolution, and proactive communication.
  • Identify opportunities for business growth and work with customers to develop solutions that enhance customer value.
  • Support Sales and Operations Planning (S&OP) activities by providing insight into customer demand and operational requirements.
  • Manage branch staffing levels, workforce planning, recruitment, onboarding, training, and employee development.
  • Establish employee objectives, conduct performance reviews, and promote a positive and engaging work environment.
  • Ensure compliance with company safety, housekeeping, security, quality, and operational policies and procedures.
  • Review and manage branch financial performance, including sales forecasting, inventory forecasting, operating expenses, accounts payable, and staffing costs.
  • Monitor branch performance metrics including OTD, quality performance, inventory management, shortages, and profitability.
  • Promote and lead continuous improvement initiatives to enhance productivity, efficiency, and customer service.
  • Ensure adherence to ISO standards and regulatory requirements.
  • Oversee facility maintenance and ensure equipment is operated safely and effectively.
  • Lead safety initiatives and ensure compliance with company, local, and regulatory safety requirements.
  • Conduct regular operational reviews and performance meetings to drive accountability and business results.
  • In collaboration with sales, manage customer contract renewal activities, ensuring agreements are reviewed, renewed, and executed in a timely manner to support business continuity and customer retention.

Numbers & Facts

LocationRochester, NY
Job TypeFull-time

Skills

  • Accounts Payableunmatched
  • Business Growthunmatched
  • Business Supportunmatched
  • Communication Skillsunmatched
  • Continuous Improvementunmatched
  • Contract Approvalunmatched
  • Contract Managementunmatched
  • Corporate Complianceunmatched
  • Customer Relationsunmatched
  • Customer Retention/Renewalunmatched
  • Customer Support/Serviceunmatched
  • Customer/Client Researchunmatched
  • Develop and Maintain Customersunmatched
  • Facilities Managementunmatched
  • Facilities and Maintenanceunmatched
  • Financial Managementunmatched
  • Forecastingunmatched
  • Housekeeping/Cleaningunmatched
  • ISO (International Organization for Standardization)unmatched
  • Inventory Managementunmatched
  • Maintain Complianceunmatched
  • Onboardingunmatched
  • Operational Auditunmatched
  • Operational Expenditure (OPEX)unmatched
  • Operations Planningunmatched
  • Operations Processesunmatched
  • Order Managementunmatched
  • Order/Customer Fulfillmentunmatched
  • Performance Analysisunmatched
  • Performance Managementunmatched
  • Performance Metricsunmatched
  • Performance Reviewsunmatched
  • Problem Solving Skillsunmatched
  • Profit & Lossunmatched
  • Regulatory Requirementsunmatched
  • Safety Complianceunmatched
  • Safety Trainingunmatched
  • Safety/Work Safetyunmatched
  • Salesunmatched
  • Sales & Operations Process (S&OP)unmatched
  • Sales Forecastingunmatched
  • Sales Operationsunmatched
  • Sales Supportunmatched
  • Staff Developmentunmatched
  • Staff Trainingunmatched
  • Time Managementunmatched
  • Workforce Planningunmatched

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