We are seeking an organized and personable Brand Coordinator to support the execution of brand-focused promotional campaigns and customer engagement activities. This position involves assisting with campaign preparation, maintaining accurate brand information, and interacting directly with prospective customers to introduce featured products and services.
The Brand Coordinator will help ensure promotional materials, product presentations, and customer communications remain consistent with established brand guidelines. This role combines hands-on campaign support with direct customer engagement and sales-related responsibilities. The ideal candidate is detail-oriented, communicates effectively, and enjoys working in a collaborative, customer-focused environment.
Key Responsibilities
• Assist with coordinating daily activities for assigned brand campaigns and promotional programs.
• Prepare approved brand materials, product information, and promotional resources for scheduled activities.
• Maintain familiarity with assigned brand guidelines, product features, and current offerings.
• Help ensure promotional messaging is consistent across customer-facing activities.
• Introduce prospective customers to featured brands, products, and services.
• Explain product benefits, service features, and available promotional opportunities.
• Engage customers in conversations to understand their interests and purchasing preferences.
• Assist customers with comparing available products and service packages.
• Provide accurate information regarding pricing, promotions, and purchasing requirements.
• Support customers who wish to complete purchases, registrations, or service enrollments.
• Assist with organizing branded displays and customer presentation materials.
• Review promotional resources to identify outdated or missing product information.
• Communicate material needs and product updates to appropriate team members.
• Support product demonstrations and scheduled brand presentations.
• Maintain organized records of assigned promotional activities when required.
• Gather general customer feedback regarding featured products and brand presentations.
• Communicate recurring customer questions and product interests to colleagues.
• Collaborate with team members to support brand awareness and customer acquisition objectives.
• Participate in product briefings and scheduled campaign discussions.
• Follow established procedures for brand representation, promotional communication, and sales documentation.
Requirements
• Bachelor's degree or 1–2 years of experience in marketing, brand representation, sales, communications, or customer engagement.
• Strong verbal communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Ability to communicate brand and product information clearly.
• Comfortable engaging prospective customers through direct conversations.
• Strong listening skills and ability to identify customer interests.
• Professional and approachable communication style.
• Ability to follow brand guidelines and established promotional procedures.
• Comfortable discussing product features, pricing, and purchasing options.
• Ability to balance campaign preparation with customer-facing responsibilities.
• Dependable and attentive to assigned tasks and deadlines.
• Willingness to learn about different brands, products, and promotional programs.
• Ability to work independently and collaborate effectively with team members.
• Previous experience in promotional marketing, brand support, or customer-facing sales is helpful but not required.
Benefits
• Structured onboarding and brand-specific training.
• Supportive and collaborative team environment.
• Participation in a variety of brand campaigns and promotional activities.
• Hands-on experience with brand representation and customer engagement.
• Established promotional resources and materials to support daily responsibilities.
• Regular team activities and employee recognition initiatives.
• Professional environment focused on teamwork, communication, and brand presentation.
Phoenix, AZ