BSS Spanish Medical Interpreter

Banner Health
      30+ days ago

      Job Description

      Primary City/State:

      Mesa, Arizona

      Department Name:

      Banner Staffing Services-AZ

      Work Shift:

      Night

      Job Category:

      Clinical Support

      You have a place in the health care industry.  There’s more to health care than IV bags and trauma rooms. We support all staff members as they find the path that is right for them. If you’re looking to leverage your abilities – you belong at Banner Staffing Services.  

      As a Medical Interpreter with Banner Staffing Services, you will be an important part of the healthcare team, providing English/Spanish interpretation services for patients/companions with limited English proficiency that we encounter throughout the hospital, including patient/provider communication. You will be involved during every aspect of the patient stay, from registration to discharge. Effective communications skills and knowledge of medical terminology is required.

      Completion of a Medical Interpreter training program highly preferred

      One year work experience as a Medical Interpreter required

      Written and oral language assessment will be required

      Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.

      As a valued and respected Banner Health team member, you will enjoy:

      Competitive wages
      Paid orientation
      Flexible Schedules (select positions)
      Fewer Shifts Cancelled
      Weekly pay
      403(b) Pre-tax retirement
      Employee Assistance Program
      Employee wellness program
      Discount Entertainment tickets
      Restaurant/Shopping discounts
      Auto Purchase Plan  

      We have two shifts available working 3 days a week:

      • 5AM-5PM
      • 5PM-5AM

      In addition to one weekend shift required per month and one major holiday as needed

                                                                                                                   

      Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes; employment, criminal and education) is required.

      POSITION SUMMARY
      This position provides interpretation for Limited English Proficient (LEP) patients and their families. This position acts as a neutral party in the role as a conduit of information between healthcare providers and patients and families.

      CORE FUNCTIONS
      1. Acts as a conduit of information for all clinical services including medical terminology and support services, policies and procedures to LEP patients.

      2. Interprets patient and/or family questions or concerns to appropriate healthcare staff to optimize the patient care experience.

      3. Documents accurately, completely and clearly all interpretation services.

      4. Serves as a cultural mediator, as necessary and when appropriate, to enhance communication between patients/family, as it relates to medical care.

      5. Acts as a neutral party in the role as a conduit of information between health care staff and patients and families. Confers with supervisor on any unusual situations. Positions are facility based with no budgetary responsibility. Internal customers: All levels of nursing management and staff, medical staff, volunteers and all other members of the interdisciplinary health care team. External Customers: family members.

      Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

      MINIMUM QUALIFICATIONS
      Must possess a level of knowledge typically acquired through the completion of an associate's degree in communications or health care related field or equivalent experience.

      Requires fluency in English and target language of interpretation and a proficiency level typically achieved with 1 year of experience as an interpreter. Requires an understanding of medical terminology. Effective 9/1/2019, all new hires or transfers into the role must pass a written and oral exam with a score of 75% or above. Must demonstrate effective communication skills, problem solving, strong human relations skills, organizational and time management skills and flexibility in responding to multiple demands.

      PREFERRED QUALIFICATIONS

      Bachelor’s degree in communications or health care related field.

      Completion of a medical interpreter skills training course including learning the code of ethics and standards of practice.
      Additional related education and/or experience preferred.

      EEO Statement:

      EEO/Disabled/Veterans

      Our organization supports a drug-free work environment.

      Privacy Policy:

      Numbers & Facts

      Location
      Websitehttps://www.bannerhealth.com/about/legal-notices/privacy

      Skills

      • Budgetingunmatched
      • Clinical Informationunmatched
      • Clinical Medicineunmatched
      • Clinical Supportunmatched
      • Communication Skillsunmatched
      • Conference Managementunmatched
      • Customer Support/Serviceunmatched
      • Employee Assistance Planunmatched
      • English Languageunmatched
      • Healthcareunmatched
      • Healthcare Providersunmatched
      • Hospitalunmatched
      • Language Interpreterunmatched
      • Medical Terminologyunmatched
      • Medical Treatmentunmatched
      • Multitaskingunmatched
      • Nursing Managementunmatched
      • Organizational Skillsunmatched
      • Patient Careunmatched
      • Problem Solving Skillsunmatched
      • Spanish Languageunmatched
      • Time Managementunmatched
      • Training Programunmatched

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