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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary

This position troubleshoots, calibrates, and adjusts plant floor devices and automated systems as necessary to maintain optimal performance of facility and material handling equipment. This position sorts calls, system alarms, and equipment breakdowns and expedites their completion. This position provides technical guidance to maintenance mechanics and automation personnel on how to complete required repairs and resolve equipment failures. This position assists in solving the daily challenges associated with maintaining conveyor systems, controls equipment, automated sortation systems, and facility infrastructure to ensure safe and reliable operations.

Responsibilities

• Responds to internal customers regarding equipment, automation, and facility-related issues.
• Responds to facility alarms, automation system faults, and emergency situations.
• Troubleshoots mechanical, electrical, and automation-related problems that arise during operations.
• Performs preventative maintenance on conveyors, controls systems, and facility equipment.
• Monitors automated material handling systems to identify equipment performance issues and potential failures.
• Troubleshoots PLCs, HMIs, motor controls, scanners, photoeyes, barcode readers, camera tunnels, and industrial networks.
• Supports the maintenance and reliability of sortation systems, conveyors, and automation controls equipment.
• Assists with root cause analysis of equipment failures and implements corrective actions to minimize recurring downtime.
• Monitors system alarms, equipment trends, and operational data to identify improvement opportunities.
• Calibrates sensors, scanners, photoeyes, and other automation devices to maintain system accuracy and performance.
• Supports software and controls changes under established engineering and operational procedures.
• Coordinates with operations and maintenance personnel to prioritize repairs and minimize operational impact.
• Maintains technical documentation, troubleshooting records, and preventative maintenance activities.
• Ensures compliance with safety requirements, including Lockout/Tagout (LOTO), electrical safety, and automation safety standards.
• Assists with testing, commissioning, and startup of new automation equipment and system upgrades.

Qualifications

• Bachelor's degree or international equivalent in Engineering, Electrical Engineering, Mechanical Engineering, Automation Technology, or related field preferred.
• Programming experience including troubleshooting PLCs, HMIs, industrial controls, basic networking, motor control theory, and AC/DC electrical systems preferred.
• Basic understanding of industrial networks, automated material handling equipment, and controls architecture preferred.
• Proficiency in Microsoft Office products.
• Ability to read and interpret electrical schematics, control drawings, ladder logic diagrams, and elementary diagrams.
• Strong analytical and troubleshooting skills related to automation, controls, and facility systems.

Additional Preferred Qualification

• Experience supporting automated warehouse, package handling, distribution, or material handling systems, including PLC-controlled equipment, industrial networks, conveyors, sortation equipment, scanners, and operational technology systems.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.