Building Coordinator

Benefits:

• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Dental insurance

TITLE: Building Coordinator- Cameron Street                                                                     
REPORT TO: Property Manager
FLSA STATUS: Non-Exempt
JOB LOCATION: Alexandria, VA- 600 Cameron Street
HOURS: Normal business hours (8 AM- 5 PM )  
 
POSITION SUMMARY:
The Building Coordinator is the welcoming face of Cameron Street, a professional, multi-tenant office building in Alexandria, Virginia. This position welcomes prospective tenants and conducts tours of available office spaces while creating a positive first impression for tenants, visitors, and vendors, and providing dependable front desk coverage and practical day-to-day administrative assistance. The Building Coordinator helps people find answers, keeps reception and shared spaces organized, and makes sure routine building needs are communicated to the appropriate contacts.
 
The ideal candidate is personable, resourceful, detail-oriented, and comfortable managing requests from different tenants while maintaining a calm, professional atmosphere. This is a service and administrative coordination role, not a property-management position.

ESSENTIAL DUTIES & RESPONSIBILITIES: 

• Serve as the primary front desk contact, warmly greeting tenants, visitors, guests, and vendors and directing them to the appropriate office or contact.
• Assist with visitor check-in and building entry procedures, in accordance with established access and security guidelines.
• Answer and route telephone calls, emails, and general building inquiries promptly and professionally.
• Develop positive working relationships with tenants and help with routine administrative needs, such as printing, copying, scanning, and sharing general building information.
• Conduct welcoming, informative tours of available office spaces for prospective tenants, highlighting space features and building amenities; direct questions about pricing, lease terms, and availability decisions to the designated leasing contact.
• Receive, log, sort, and coordinate the distribution of incoming mail, packages, and deliveries; assist with outgoing mail when needed.
• Maintain organized, accurate nonfinancial front-desk records, contact lists, visitor information, and routine communications.
• Coordinate reservations and basic setup for shared meeting or conference spaces, as applicable.
• Maintain a clean, presentable reception area and help keep shared office and common areas orderly and stocked with routine supplies.
• Monitor supplies and basic shared office equipment (such as printers and copiers), restock materials, and report equipment issues to the appropriate service contact.
• Receive tenant reports of building issues, document the concern, and promptly relay requests to designated maintenance or building contacts; follow up on status when appropriate.
• Coordinate visitor or service provider arrival information and access in accordance with established procedures, without supervising contractors or directing repair work.
• Notice and report common-area concerns, including cleanliness, safety hazards, or maintenance needs, rather than performing technical repairs.
• Support tenant communications, general notices, and occasional building activities or administrative projects that enhance the tenant’s experience.

REQUIRED QUALIFICATIONS:     

• High school diploma or equivalent.
• At least 2 years of experience in an office, administrative, receptionist, coordinator, or similar tenant-facing role.
• Professional, welcoming interpersonal skills with strong written and verbal communication.
• Working proficiency with Microsoft Outlook, Word, and basic Excel, along with printers, copiers, and everyday office technology.
• Ability to manage multiple requests, maintain organized records, use discretion with confidential information, and follow through independently.
• Dependable attendance and the ability to work the established on-site schedule.

PREFERRED QUALIFICATIONS: 

• Experience in a multi-tenant office building, professional services reception, or a comparable business environment
• Experience with a multi-line phone system, visitor access procedures, package coordination, or meeting room scheduling. 
• Prior experience conducting office or facility tours is a plus.

KNOWLEDGE, SKILLS, AND ABILITIES
A service-first mindset; a polished and approachable presence; tact and diplomacy; strong organization; good judgment when escalating concerns; comfort learning building procedures and everyday technology; and initiative to keep the front desk running smoothly.
 
Supervisory Responsibility:
This position has no direct supervisory responsibilities.  
 
PHYSICAL REQUIREMENTS
This position requires regular sitting, standing, walking, speaking, hearing, and use of standard office equipment. The employee may periodically move throughout the building and lift or carry routine office supplies up to 20 pounds. Reasonable accommodation may be made to enable qualified individuals to perform essential job functions.
 
AFFIRMATIVE ACTION/EEO STATEMENT:
EEA Companies is an equal opportunity employer committed to an inclusive workplace. Qualified applicants are considered without regard to protected characteristics under applicable law. 
 
OTHER DUTIES
This job description is not intended to contain a complete listing of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time based on business needs.