Building Maintenance Assistant-Pool Operations

Maintenance Assistant - Pool Operations

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The Maintenance Assistant - Pool Operations position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. 

We take great pride in the inclusive environment we’ve created attributing to our award-winning  status, an experience in which team members at every level are fully engaged and can see the  relationship between their job responsibilities and the overall success of the Glendale Hilton Campus hotels.

How You'll Make an Impact

The Maintenance Assistant – Pool Operations is responsible for the routine maintenance, monitoring, cleanliness, and safe operation of swimming pools and related equipment across multiple hotel properties. This position ensures pools and surrounding areas are maintained in accordance with company standards, manufacturer recommendations, and applicable health and safety requirements.

The role primarily focuses on pool maintenance and water quality management, with additional support for general hotel maintenance and repair needs as assigned.

• Perform routine pool maintenance across assigned hotel properties, including cleaning, vacuuming, brushing, skimming, and removal of debris.
• Monitor and maintain pool and spa water chemistry, including chlorine, pH, and other required water quality measurements.
• Test and document water quality in accordance with applicable regulations, company standards, and required schedules.
• Ensure all required life safety devices, signage, and first aid kits meet applicable regulations and company standards. 
• Inspect, maintain, and troubleshoot pool equipment, including pumps, filters, heaters, automated chemical monitoring systems, chemical feeders, and circulation systems.
• Assist with routine repairs and preventative maintenance throughout hotel properties, including basic plumbing, painting, minor carpentry, and equipment repairs.
• Complete assigned work orders in a timely manner and document work performed.
• Assist with inspections of guest rooms, public areas, mechanical spaces, and other hotel facilities.

To Be Successful In This Role, You'll Bring 

• Previous pool maintenance, facilities maintenance, or mechanical experience preferred.
• Basic knowledge of pool water chemistry, circulation systems, filtration equipment, and preventative maintenance preferred.
• Ability to learn and follow pool testing procedures, chemical handling requirements, and equipment operating instructions.
• Valid driver’s license and acceptable driving record required for travel between properties.
• Ability to work independently, manage a schedule across multiple locations, and prioritize maintenance needs.
• Strong attention to detail, organization, problem-solving, and communication skills.
• CPO certification is preferred but not required.

Why You'll Love Working Here

Career Growth 

• Personalized career development and advancement opportunities
• Leadership training, mentorship, and educational assistance
• Opportunities to grow across 35 hotels and our Corporate Office

Team Member Perks 

• Worldwide hotel discounts and complimentary stays at NCG Hospitality-managed hotels
• Referral and incentive programs to earn additional rewards
• Paid Volunteer Hours, recognition programs, and appreciation events

Health & Wellness

• Medical, dental, and vision coverage
• Paid Time Off, Paid Sick Time, and Employee Assistance Program
• HSA/FSA options, telehealth, wellness benefits, and more

Financial Benefits 

• Competitive pay with same-day pay options
• 401(k) with generous company match
• Performance bonuses for eligible positions 

Ready To Grow With Us? 

Take the next step in your career with NCG Hospitality! Explore our current opportunities and  discover what makes our team a great place to grow. 

Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.