Building Manager - IE

Working Title: Building Manager - IE

State Role Title: Institutional Employment/Federal Work Study

Position Type: Institutional Employment

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Student Life and Involvement

Department: 300202 - Festival Conf and Student Center

Pay Band:

Pay Rate: Hourly

Specify Range or Amount: $14

Is this a JMU only position? N/A

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? N/A

Beginning Review Date:

About JMU:

Situated in the heart of Virginia's beautiful Shenandoah Valley, the city of Harrisonburg is a vibrant community with a population of approximately 52,000. Harrisonburg is conveniently located approximately 120 miles from Washington, D.C. and Richmond, VA.

JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and supportive environment for students, faculty and staff. The student body includes approximately 21,000 undergraduate and 1,800 graduate students, with over 1,000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master's and doctoral levels. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.

General Information:

The Festival Conference and Student Center is seeking motivated and dependable students to join our Operations team as Building Managers for the 2026-2027 academic year.

Building Managers play a vital role in supporting the safe, welcoming, and effective operation of one of JMU's most active campus facilities. Working independently and collaboratively, Building Managers support events, assist guests, operate facility technology, respond to operational needs, and contribute to a positive experience for students, staff, and visitors.

This position provides valuable opportunities to develop leadership, communication, teamwork, critical thinking, professionalism, and problem-solving skills in a dynamic event-centered environment.

Student Life welcomes candidates who can contribute to the rich mix of skills, voices, life and work experiences, cultures, and perspectives found in our university community.

Our mission is to foster belonging through the personal growth and development of engaged citizenry by providing welcoming experiences and spaces!

Duties and Responsibilities:

Building Managers oversee assigned facility operations and serve as frontline representatives of the Festival Conference and Student Center during evenings and weekends. Responsibilities include:

Conduct regular facility walkthroughs.

Opening, managing, and closing the facility.

Preparing, operating, maintaining, and troubleshooting audiovisual equipment and operational technology used for meetings and events.

Providing exceptional customer service to students, guests, colleagues, and campus partners through effective communication and problem-solving.

Monitoring facility conditions and responding appropriately to operational issues, customer concerns, and unexpected situations.

Supporting successful events by assisting with room setups, event logistics, and facility operations.

Working independently while collaborating effectively with student and professional staff to achieve team and facility goals.

Demonstrating professionalism, dependability, adaptability, and sound judgment in a fast-paced environment.

Learning and consistently applying departmental policies, procedures, and operational expectations.

Providing peer leadership during assigned shifts by modeling expectations, communicating priorities, and supporting fellow student employees.

Completing assigned responsibilities that may include moderate to heavy lifting and supporting a varied event schedule.

Hours typically range from 5-15 hours per week and include evening and weekend shifts.

Qualifications:

We are seeking dependable, customer-focused students who communicate effectively, work well both independently and as part of a team, and demonstrate professionalism in a fast-paced environment.

Successful candidates should be willing to learn new technologies, adapt to changing situations, and develop their leadership, problem-solving, and teamwork skills.

Availability for evening and weekend shifts and the ability to support the physical demands of event and facility operations are required.

Additional Posting Information:

Conditions of Employment:

Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are a student with a disability and need assistance please contact the Office of Disability Services at (540) 568-6705 or disability-svcs@jmu.edu. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.