BUILDING SAFETY SYSTEMS SPECIALIST

BUILDING SAFETY SYSTEMS SPECIALIST

Salary

$61,695.26 - $118,603.33 Annually

Location

Developmental Services Building 401 NW 70th Avenue, Plantation, FL

Job Type

Full time

Job Number

842-01

Department

BUILDING SAFETY DEPARTMENT

Opening Date

10/27/2026

Closing Date

10/29/2026 4:15 PM Eastern

• Description
• Benefits
• Questions

Description

This posting is only open to current City of Plantation employees.

This is a non-exempt technical and administrative position within the City of Plantations Department of Building Safety, serving as the primary liaison between departmental staff and the Citys Information Technology Department. The position is responsible for coordinating departmental technology support requests, performing user acceptance testing of departmental software applications, managing departmental technology projects, maintaining departmental website content, and providing application-related training and guidance. Work requires advanced functional knowledge of the Department of Building Safetys software applications, including Accela, ePermitHub (DPR), Atlas, Insight, and related systems, as well as thorough knowledge of the City of Plantations building permitting processes, departmental procedures, and operational workflows.

The employee serves as the Department of Building Safetys designated project manager for departmental software implementations, upgrades, enhancements, and related technology initiatives, working collaboratively with assigned Information Technology personnel and third-party vendors. The Information Technology Department retains responsibility for City-wide technology infrastructure, system administration, technical support, and associated technology services. The employee works independently with limited supervision, exercises initiative and sound judgment, and must establish and maintain effective working relationships with departmental staff, City officials, Information Technology personnel, vendors, and the general public. Work outside normally scheduled hours may be required.

Employees are hired as AT WILL employees who serve at the pleasure of the City and may be terminated at any time, with or without cause.

Examples of Duties

Serves as the primary liaison between the Department of Building Safety and the Citys Information Technology Department, coordinating, submitting, and tracking IT Help Desk tickets for departmental technology equipment, including computers, tablets, printers, peripherals, and Avaya telephones. Follows up on outstanding requests to facilitate timely resolution and may perform basic, first-level troubleshooting following appropriate IT training and guidance, as time and departmental priorities permit.

Coordinates departmental cellular telephone support, equipment, and service requests involving wireless carriers such as AT&T, T-Mobile, and Verizon.

Personally performs User Acceptance Testing (UAT) of departmental software applications, including quarterly Accela and

DPR updates, patches, fixes, and enhancements. Verifies functionality, documents results, identifies deficiencies, and coordinates issue resolution with Information Technology personnel and vendors. When necessary, organizes and coordinates additional departmental UAT participants, including testing assignments, schedules, and completion requirements.

Serves as the Department of Building Safety's designated project manager for software implementations, upgrades, enhancements, and related technology initiatives, utilizing advanced functional knowledge of departmental applications, including Accela, ePermitHub (DPR), Virtual Inspections, Atlas, Insight, and other systems supporting building permitting and inspection operations.

Coordinates project requirements, schedules, milestones, and deliverables with Information Technology personnel, departmental stakeholders, and vendors. Monitors project progress, communicates status and concerns, and reviews vendor invoices against completed milestones and deliverables to recommend payment approval to departmental management.

Evaluates departmental business processes, operational workflows, reporting requirements, and technology needs to

identify opportunities for improved efficiency, automation, and application enhancements.

Maintains and improves departmental website content, ensuring information regarding permitting procedures, services,

forms, and requirements remains accurate and current. Recommends improvements to website content, organization,

navigation, and presentation, and coordinates updates with the Citys webmaster.

Provides training and guidance to designated departmental subject matter experts and other appropriate staff regarding new

software functionality, application enhancements, and changes to departmental procedures. Develops or coordinates related

training materials, operating instructions, and procedural documentation as necessary.

Prepares reports, correspondence, and other documentation related to departmental technology activities and projects as

requested by the Building Official or Assistant Building Official.

Maintains confidentiality of departmental records and sensitive information in accordance with City policies and procedures.

Performs related duties and other assignments as directed by the supervisor.

Typical Qualifications

Advanced functional knowledge and experience utilizing departmental software applications, including Accela, ePermitHub (DPR), Atlas, Insight, and related systems used in building permitting and inspection operations.

Thorough knowledge of the City of Plantations building permitting processes, departmental operational procedures, and office workflows, including how departmental software applications support these functions.

Knowledge of User Acceptance Testing (UAT) methodologies, including test planning, execution, documentation, defect identification, and verification of corrective actions.

Knowledge of project management principles and practices, including coordinating project activities, managing schedules, tracking milestones, monitoring vendor deliverables, communicating project status, and reviewing project deliverables and related invoices to verify satisfactory completion of work.

Ability to analyze departmental business processes, evaluate operational requirements, and recommend technology improvements and workflow enhancements.

Working knowledge of common computer hardware, software applications, Microsoft operating systems, Microsoft Office applications, and related office technologies.

General understanding of information technology support procedures, Help Desk ticketing systems, and basic troubleshooting concepts, with the ability to effectively communicate departmental technology issues and requirements to Information Technology personnel, vendors, management, and departmental employees.

Ability to prepare clear and accurate documentation, reports, operating instructions, training materials, and written correspondence.

Ability to provide application-related training and guidance to departmental subject matter experts and other appropriate employees.

Ability to manage multiple assignments, establish priorities, work independently, and complete tasks within established deadlines while maintaining work quality.

Ability to establish and maintain effective working relationships with City employees, departmental officials, vendors, contractors, and the general public.

Ability to communicate effectively, both orally and in writing, and provide courteous, professional customer service.

Ability to handle confidential and sensitive information in accordance with established City policies and procedures

DESIRABLE EXPERIENCE AND TRAINING

A Bachelors Degree with major coursework in Computer Science, Information Systems, Business Administration, Public Administration, or a related field, supplemented by two (2) years of experience in business application support, software testing, technology project coordination, systems management, or related work.

Experience utilizing building permitting and inspection software applications, particularly Accela, ePermitHub (DPR), Atlas, Insight, or comparable systems, and experience working with municipal permitting processes and departmental operational workflows are highly desirable.

Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities may be considered.

Certification Requirement: Must successfully obtain an ITIL Foundation certification in the current version within two (2) year of the date of hire.

Work Environment

The work is light work which requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. Work requires the ability to lift and pull/push various objects and the ability to sit for prolonged periods of time.

The City of Plantation offers a comprehensive benefits package, including vacation, holiday, and sick leave, along with medical, dental, and life insurance. Additionally, we provide access to an onsite clinic offering exceptional care at no cost. To learn more about our robust wellness program and other benefits, please visit our website.

For a more detailed overview of our benefits package, Click Here

01

Which of the following best describes your level of education?

• High School or GED
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree

02

Please indicate your area of study?

03

How many years of professional experience do you have in business application support, software testing, technology project coordination, systems management, or related work?

• Less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 to 5 years
• More than 5 years

04

.Which of the following software applications do you have experience utilizing? (Select all that apply.)

• Accela
• ePermitHUB (DPR)
• Atlas
• Insight
• Other building permitting or inspection software
• None of the above

05

Do you have experience working with municipal permitting, building inspections, or related governmental operational processes?

• Yes
• No

06

Do you currently possess an ITIL Foundation certification?

• Yes
• No

07

If you do not currently possess an ITIL Foundation certification, are you willing and able to obtain the required certification in the current version within two (2) years of your date of hire?

• Yes
• No
• N/a

08

Are you a current City of Plantation employee? This posting is only open to full and part time City of Plantation employees.

• Yes
• No

Required Question

Employer City of Plantation

Address City of Plantation City Hall

400 NW 73rd Avenue

Plantation, Florida, 33317

Website http://www.plantation.org