BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2026 FOR THE 12th TIME
LOCATION
Axon Green/Be - Minneapolis, MN (539 units)
HOURS Monday - Friday, 11:30 am - 8:00 pm
PAY, BENEFITS, AND PERKS
Hiring Pay Range: $16.00 - $19.50/hr
Competitive benefit package, including HSA employer contribution, and starting 1st of the month after hire
401(k) Plan with employer match
Ten paid holidays, no waiting period to receive holiday pay
Generous Paid Time Off (PTO) and rollover options
Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities
Company paid benefits including Life Insurance, Short Term and Long Term Disability
Employee Assistance Program (EAP)
Educational Assistance options
Rent discount
Life Time Fitness Membership discount
The hiring pay range and list of benefits that are posted are an estimate and not designed to cover a complete listing of all aspects of the position. Reach out to Human Resources with any questions (hr@tbigos.com).
SUMMARY The Building Services Associate is a key member of the property management team. The Building Services Associate provides superior customer service to residents, vendors and co-workers requiring assistance with various details related to the apartment community. The role also is responsible for monitoring the premise for disturbances, lockouts or infractions of the community rules.
ESSENTIAL JOB DUTIES
Provides excellent customer service by having a professional and service-oriented demeanor
Parking ramp management including addressing entry/exit problems, car counts, etc.
Daily delivery of notices to resident's doors
Assist with scheduling for move-in/move-outs
Assists residents with package pick-ups, reserving and accessing amenities, and general customer service needs
Circulates among visitors and residents to promote a feeling of hospitality and resident support
Efficiently handles and resolves resident and vendor concerns or requests for assistance
Responsible for control and security of building key system, including providing co-workers and vendors with key access
Patrols and monitors building premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
Provides safe escort for individuals when requested
Writes reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
Assists in investigations of any unusual incidents
Assesses situations and appropriately escalates as needed to Property Management and/or police or fire department in cases of emergency, such as fire or presence of unauthorized persons
Keeps Property Management aware of any and all issues on or near the property
Attend required trainings and meetings
Other duties as assigned by Property Manager
QUALIFICATIONS Education and Experience:
High school diploma or GED required
1+ year of customer service experience
Individual must be 21 years of age or older
Skills and Abilities:
Fluent in English with strong skills in oral and written communication
Ability to use tact and diplomacy in a clear, courteous manner when dealing with co-workers and the public
Ability to work collaboratively in a team environment
Maintain a calm demeanor when handling stressful situations
Ability to travel for required trainings, meetings and company events
Numbers & Facts
Location
Minneapolis, MN
Salary
$16–$19.50 Per Hour
Skills
Customer Support/Serviceunmatched
Employee Assistance Planunmatched
English Languageunmatched
Firefightingunmatched
Fitnessunmatched
High School Diplomaunmatched
Intrusion Detection and Prevention (IDP)unmatched
Life Insuranceunmatched
Order Picking/Packingunmatched
Presentation/Verbal Skillsunmatched
Property Managementunmatched
Rentalsunmatched
Reporting Skillsunmatched
Team Playerunmatched
Willing to Travelunmatched
Writing Skillsunmatched
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