Job Summary (Business Analysis Consultant)
- Position Title: Business Analysis Consultant
- Work Location: Telecommute/Remote
- Work Hours: 8 AM - 4 PM CST
Project/Initiative Overview:
- Support a portfolio of healthcare analytics and reporting products within the Strategy & Integration team.
- Immediate focus on CAHPS/HOS reporting and transitioning new products.
- Stabilize stakeholder commitments, assess new products, establish requirements, create delivery plans, and coordinate across teams.
Key Responsibilities:
- Act as a highly independent consultant managing multiple ongoing initiatives.
- Organize and prioritize work with minimal supervision.
- Identify gaps, dependencies, and recommend solutions.
- Conduct basic data research using SQL.
- Provide clear status updates and recommendations.
- Gather and document requirements, user stories, acceptance criteria, and process/data requirements.
- Coordinate with business stakeholders, product owners, developers, data engineers/scientists, project managers, and executive sponsors.
- Support user acceptance testing, data validation, defect triage, and stakeholder signoff.
- Facilitate meetings and follow up on action items.
- Work with onshore and offshore delivery teams.
Team Structure:
- Work within the Strategy & Integration organization (business analysis, product ownership, stakeholder engagement, prioritization, delivery coordination).
- Core team size: 5-15 members + extended network of stakeholders and technical teams.
- Collaborate with PMs, developers, QA, business stakeholders, and offshore teams.
Required Skills/Experience:
- 5+ years in business analysis, technical business analysis, product analysis, or related fields.
- 3+ years supporting analytics, reporting, BI, data, or tech initiatives.
- Able to work independently with limited direction.
- Experience managing multiple products/initiatives/stakeholder groups.
- Strong requirements gathering and documentation skills.
- Proficient in creating user stories, acceptance criteria, and process/data requirements.
- Working knowledge of SQL (ability to write/modify basic queries).
- Skilled in coordinating business and technical teams, including offshore resources.
- Strong facilitation, organization, documentation, and follow-up skills.
- Experience supporting UAT, data validation, and defect triage.
- Excellent written and verbal communication.
- Ability to identify risks, dependencies, and resource gaps proactively.
- Solution-oriented-able to drive decisions, not just escalate problems.
Preferred Skills/Experience:
- Experience with CAHPS, HOS, Medicare Stars, patient experience, pharmacy/provider reporting, or healthcare quality analytics.
- Experience with Power BI or similar BI platforms.
- Familiarity with Snowflake, SQL, Streamlit, Rally, Jira, Azure DevOps, or similar tools.
- Understanding of data ingestion, lineage, mapping, refresh dependencies, and QA.
- Experience stabilizing and taking over active projects.
- Experience with portfolio prioritization, roadmap planning, intake management, and product ownership.
- Ability to establish BA standards, templates, and governance.
- Effective communication with both executive and technical stakeholders.
Interview Process:
- Video/Phone interviews.
- 1-3 rounds.
- Some technical questions included.
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