Kura Sushi USA is a publicly traded U.S. company established in 2008 as a subsidiary of Kura Sushi, Inc. We are an innovative and tech interactive Japanese restaurant chain serving up the ultimate eater-tainment dining experience with a combination of premium ingredients, advanced technology, and affordable prices to create a one-of-a-kind revolving sushi dining experience.
Kura Sushi USA is seeking a hands-on Administrative Supervisor to guide the daily work of our business administration team and support a growing network of restaurants. This position combines people leadership with practical operational support-from coaching administrative team members and improving workflows to coordinating vendors, systems, facilities, travel, and new restaurant openings. You will partner closely with the Director of Business Administration to keep priorities moving and deliver reliable service to restaurant and corporate teams.
Benefits & Perks
We're proud to offer a competitive benefits package designed to support our team members, including:
401(k) Retirement Plan - Available to eligible team members, with company matching up to 3% and a 50% match on contributions up to 5%.
Health & Wellness Benefits - Medical, dental, and vision coverage, with additional voluntary ancillary plan options available.
Paid Time Off - Vacation accrual and sick time in accordance with eligibility and applicable requirements.
Performance Bonus - Eligible positions may participate in our performance-based bonus program
Long-Term Investment Opportunity - Eligible team members may have access to a long-term investment program.
This role is based on site, full time. PAY RANGE: $72,380/yr - $80,000/yr, DOE.
What You'll Do
Team Leadership & Workflow Oversight
- Guide and monitor the work of Administrative Assistants and Front Office staff; clarify priorities, provide coaching, and follow up on service quality and deadlines.
- Coordinate assignments involving store maintenance, travel, office support, systems requests, and administrative submissions; help develop tools and processes that make the team more effective.
- Provide day-to-day direction and operational coverage when the Director is unavailable, within delegated authority; elevate sensitive issues and decisions as appropriate.
- Help onboard and train team members, document procedures, and identify opportunities for consistent service across the department.
Business Operations & Systems
- Oversee administration and troubleshooting of business platforms, including ADT, Brivo, Kintone, Ecotrak, FedEx, Outlook-based tools, and related accounts.
- Coordinate system access, account setup, and service readiness for new restaurant openings; partner with restaurants and vendors to resolve issues promptly.
- Monitor and escalate security-system concerns, coordinate parking passes and arrangements, and maintain accurate corporate office records and directories.
- Support office and facilities services, maintenance schedules, property-management communications, and workplace safety processes.
Vendors, Contracts & Cost Management
- Research and evaluate vendors, office equipment, supplies, and service options; compare proposals and recommend cost-conscious solutions.
- Coordinate corporate vehicle leases, purchases, service agreements, and renewals; support pricing discussions and present agreements for Director review.
- Track contract expirations, vendor performance, and follow-up actions; identify opportunities to simplify processes and reduce operating costs.
- Coordinate business travel, relocation, and extended-stay housing for restaurant and corporate team members with attention to service and budget.
Communication & Reporting
- Serve as a responsive point of contact for restaurant leadership, corporate departments, vendors, and property managers.
- Prepare reports, presentations, correspondence, policy updates, and cost comparisons to support informed business decisions.
- Lead or contribute to special projects and process improvements as business needs evolve.
What You'll Bring
- 2-4 years of progressive experience in administrative operations, office coordination, business services, or a related field; experience guiding others or coordinating team workflows strongly preferred.
- Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint; confidence learning and administering business applications.
- Strong organizational skills, sound judgment, attention to detail, and ability to balance competing priorities in a fast-paced environment.
- Clear, professional communication and a service-oriented approach to coaching, collaboration, and issue resolution.
- Experience working with vendors, service agreements, facilities, travel, or multi-location operations preferred.
- Associate degree or equivalent relevant experience preferred, not required; additional language proficiency is a plus.
PAY RANGE: $72,380/yr - $80,000/yr, DOE.