Business Analyst-2

eTeam Inc.

Charlotte, NC

JOB DETAILS
SKILLS
Agile Programming Methodologies, Analysis Skills, Artificial Intelligence (AI), Asset Management, Backlog Prioritization, Business Analysis, Business Growth, Business Intelligence Software, Business Solutions, Capacity Requirements Planning (CRP), Change Management, Cloud Computing, Communication Skills, Contract Analysis, Cross-Functional, Customer Relationship Management (CRM), Customer Support/Service, Data Structures, Distribution Channel, Documentation, Embedded Systems, Financial Services, Functional Requirements Document (FRD), Information Technology & Information Systems, International Sales, Leadership, Marketing, Metrics, Organizational Skills, Partner Sales, Presentation/Verbal Skills, Problem Solving Skills, Product Requirements Document (PRD), Requirements Management, Sales, Sales Operations, Sprint Planning, Strategic Planning, Team Player, Technical Delivery, Technology Sales, Writing Skills
LOCATION
Charlotte, NC
POSTED
1 day ago
Job Title: Business Analyst 1 & 2
Work Location: Frisco, TX / Charlotte, NC / Chicago, IL (Hybrid)
Contract duration: 6 months

Contract Business Analyst
Sales Enablement

Summary:
The Sales Enablement group collaborates with sales, marketing, product, and service teams to build frameworks, processes, and metrics that solve key problems and drive business growth. By understanding clients across all distribution channels using CRM, business intelligence, and other tools, we evaluate and enhance the firm's distribution efforts.
The Contract Business Analyst serves as a critical bridge between the Sales Enablement team and the business, translating complex operational challenges into well-defined, actionable requirements that drive technology solutions across Client and related platforms. This role exists to scale the team's requirements development capacity, ensuring the most strategic initiatives are driven forward with the rigor, stakeholder alignment, and documentation quality needed to accelerate delivery.

What You Can Expect in This Role
You will be embedded in a fast-moving Sales Enablement team responsible for maximizing the impact of Client and related sales technology for a global sales organization. You will own discovery and requirements development for high-priority workstreams, engaging directly with senior sales stakeholders and technology partners to move initiatives from ambiguous business problem to sprint-ready specification. You will reduce the requirements bottleneck that currently limits how fast the team can execute, and you will produce work that reflects both analytical rigor and clear, compelling communication.

All the Responsibilities We'll Trust You With
Discovery and Requirements Development
Lead structured discovery conversations with senior business stakeholders to deeply understand operational challenges, current state processes, and desired future state outcomes. Translate those conversations into detailed, well-organized functional requirements documents that technology teams can execute against with minimal back and forth. Own the full requirements lifecycle from initial stakeholder engagement through technology handoff and validation.

Stakeholder Engagement and Alignment
Build trusted relationships quickly with business partners, sales leaders, and cross-functional team members. Facilitate alignment across stakeholders with competing priorities, drive requirements through a structured review and approval process, and ensure that sign-off is documented and clear before work enters the development queue.

Backlog Development and Prioritization
Continuously build, refine, and maintain a deep and prioritized backlog of well-defined requirements across assigned workstreams. Ensure the technology team always has a clean, sprint-ready queue to pull from and that planning cycles are never delayed by incomplete or underdeveloped specifications.

Problem Solving and Solution Framing
Approach business problems analytically and creatively. When stakeholders bring a functional challenge, respond with structured options, tradeoffs, and a clear recommendation rather than defaulting to the simplest available solution. Bring a point of view to the table that elevates the quality and ambition of what gets built.

Cross-Functional Collaboration
Work closely with product owners and technology delivery teams to ensure requirements are technically informed and platform-aware. Participate in sprint planning, backlog grooming, and delivery reviews as needed to maintain continuity between requirements and execution.
Your Areas of Knowledge and Expertise That Matter Most

Must Haves
" Undergraduate degree, preferably in Business Management, Information Systems, or a related field.
" Five to seven years of experience in a business analyst, product owner, or sales operations role, preferably with three or more years in asset management or financial services.
" Demonstrated ability to independently lead discovery conversations with senior business stakeholders and produce structured, detailed requirements documentation.
" Functional knowledge of Client, including platform capabilities, data structure, and how to describe solutions in terms technology teams can act on.
" Exceptional written and verbal communication skills with the ability to synthesize complex business problems into clear language for both business and technical audiences.
" Strong analytical and critical thinking skills, comfortable operating in ambiguity, building structure where none exists, and asking the right questions before jumping to solutions.
" Demonstrated independence in critical thinking and problem solving with measurable outputs.
Strong Differentiators
" Familiarity with conversational and agentic AI tools, CRM Analytics, or Client Service Cloud.
" Experience writing user stories or functional specifications for agile, sprint-based development teams.
" Background in change management or technology adoption.
" Prior experience in a sales enablement or CRM product ownership capacity within asset management or financial services.

Who This Person Is
Naturally curious, highly organized, and genuinely motivated by solving business problems rather than just completing tasks. They ask why before they ask how, build trust quickly with senior stakeholders, and produce work that reflects both rigor and clarity. They do not need to be managed closely; they need context, direction, and access. They are comfortable in ambiguity, decisive in their recommendations, and collaborative in how they bring others along.

    About the Company

    e

    eTeam Inc.

    Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
    COMPANY SIZE
    100 to 499 employees
    INDUSTRY
    Other/Not Classified
    FOUNDED
    1998
    WEBSITE
    www.eteaminc.com