Business Analyst 3

Lumen Solutions Group, Inc.

Austin, TX

JOB DETAILS
SKILLS
Analysis Skills, Business Analysis, Business Processes, Business Solutions, Business Support, Case Management, Child Protection/Welfare, Communication Skills, Consulting, Cross-Functional, Department of Health and Human Services, Design Services, Documentation, Functional Requirements Document (FRD), Funding, Leadership, Metrics, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Project, Microsoft SharePoint, Microsoft Visio, Microsoft Word, Operational Improvement, Operational Strategy, Performance Metrics, Presentation/Verbal Skills, Process Analysis, Process Improvement, Product Lifecycle, Project Development, Project Lifecycle, Project/Program Management, Protective Services, Requirements Management, Research Skills, Service Delivery, Software Development Lifecycle (SDLC), Status Reports, Strategic Planning, System Operations, Systems Analysis, Writing Skills
LOCATION
Austin, TX
POSTED
8 days ago

Job Summary

The Department of Family and Protective Services (DFPS) is seeking a Business Analyst 3 to perform advanced business and systems analysis in support of the agency's case management initiatives. The consultant will gather and analyze business requirements, document processes, conduct research, collaborate with stakeholders, and develop recommendations that support strategic business goals. The role requires excellent communication, presentation, and analytical skills, along with experience in enterprise-level business analysis and SDLC methodologies.

Key Responsibilities

  • Gather, analyze, and document business and functional requirements.
  • Research business processes and recommend process improvements.
  • Collaborate with business stakeholders, project managers, developers, and leadership teams.
  • Facilitate workshops, meetings, and requirements gathering sessions.
  • Produce business documentation, reports, presentations, and recommendations.
  • Track SDLC activities and project metrics.
  • Communicate project status and risks to stakeholders and executive leadership.
  • Support funding requests and strategic planning initiatives.
  • Work within cross-functional teams to deliver project objectives.

Required Skills & Experience

  • 8+ years of Business Analyst experience in enterprise environments.
  • Strong experience gathering, analyzing, and documenting business and functional requirements.
  • Experience developing detailed analysis documents and executive reports.
  • Expertise with Microsoft Office Suite (Excel, Word, PowerPoint, Visio, MS Project, SharePoint).
  • Experience facilitating meetings, workshops, and executive presentations.
  • Strong verbal and written communication skills.
  • Experience preparing project status reports and KPIs.
  • Knowledge of Software Development Life Cycle (SDLC).
  • Understanding of business process analysis and process improvement.
  • Awareness of systems that improve operational efficiency and service delivery.
  • Familiarity with DFPS systems (IMPACT, PACES, ABCS, PEIRS, NEICE, e-Report, e-Travel, General Placement Search, Community Based Care).

Preferred Skills

  • Business Process Design experience.
  • Experience with SACWIS/CCWIS or Child Welfare/Health & Human Services systems.
  • Knowledge of Project Management Life Cycle (PMLC).
  • Knowledge of the Texas Project Delivery Framework.

Minimum Qualifications

YearsRequired/PreferredExperience
8RequiredBusiness Analyst experience in an enterprise-level environment
8RequiredDevelopment of analysis documents and key recommendations
8RequiredMicrosoft Office Suite (Excel, Word, PowerPoint, Visio, MS Project, SharePoint)
8RequiredFacilitating meetings, requirements gathering, and executive presentations
8RequiredDeveloping project status updates and KPI reporting
8RequiredStrong verbal and written communication skills
5RequiredKnowledge of systems that improve efficiency and service delivery
5RequiredFunctional and technical requirements gathering, analysis, and documentation
5PreferredBusiness Process Design concepts and techniques
5PreferredSACWIS/CCWIS or Child Welfare/Health & Human Services systems experience
1RequiredDFPS systems knowledge (IMPACT, PACES, ABCS, PEIRS, NEICE, e-Report, e-Travel, General Placement Search, Community Based Care)
1PreferredKnowledge of SDLC, PMLC, and the Texas Project Delivery Framework

About the Company

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Lumen Solutions Group, Inc.