The Department of Family and Protective Services (DFPS) is seeking a Business Analyst 3 to perform advanced business and systems analysis in support of the agency's case management initiatives. The consultant will gather and analyze business requirements, document processes, conduct research, collaborate with stakeholders, and develop recommendations that support strategic business goals. The role requires excellent communication, presentation, and analytical skills, along with experience in enterprise-level business analysis and SDLC methodologies.
Key Responsibilities
Gather, analyze, and document business and functional requirements.
Research business processes and recommend process improvements.
Collaborate with business stakeholders, project managers, developers, and leadership teams.
Facilitate workshops, meetings, and requirements gathering sessions.
Produce business documentation, reports, presentations, and recommendations.
Track SDLC activities and project metrics.
Communicate project status and risks to stakeholders and executive leadership.
Support funding requests and strategic planning initiatives.
Work within cross-functional teams to deliver project objectives.
Required Skills & Experience
8+ years of Business Analyst experience in enterprise environments.
Strong experience gathering, analyzing, and documenting business and functional requirements.
Experience developing detailed analysis documents and executive reports.
Expertise with Microsoft Office Suite (Excel, Word, PowerPoint, Visio, MS Project, SharePoint).
Experience facilitating meetings, workshops, and executive presentations.
Strong verbal and written communication skills.
Experience preparing project status reports and KPIs.
Knowledge of Software Development Life Cycle (SDLC).
Understanding of business process analysis and process improvement.
Awareness of systems that improve operational efficiency and service delivery.
Familiarity with DFPS systems (IMPACT, PACES, ABCS, PEIRS, NEICE, e-Report, e-Travel, General Placement Search, Community Based Care).
Preferred Skills
Business Process Design experience.
Experience with SACWIS/CCWIS or Child Welfare/Health & Human Services systems.
Knowledge of Project Management Life Cycle (PMLC).
Knowledge of the Texas Project Delivery Framework.
Minimum Qualifications
Years
Required/Preferred
Experience
8
Required
Business Analyst experience in an enterprise-level environment
8
Required
Development of analysis documents and key recommendations
8
Required
Microsoft Office Suite (Excel, Word, PowerPoint, Visio, MS Project, SharePoint)
8
Required
Facilitating meetings, requirements gathering, and executive presentations
8
Required
Developing project status updates and KPI reporting
8
Required
Strong verbal and written communication skills
5
Required
Knowledge of systems that improve efficiency and service delivery
5
Required
Functional and technical requirements gathering, analysis, and documentation
5
Preferred
Business Process Design concepts and techniques
5
Preferred
SACWIS/CCWIS or Child Welfare/Health & Human Services systems experience
1
Required
DFPS systems knowledge (IMPACT, PACES, ABCS, PEIRS, NEICE, e-Report, e-Travel, General Placement Search, Community Based Care)
1
Preferred
Knowledge of SDLC, PMLC, and the Texas Project Delivery Framework
Numbers & Facts
Location
Austin, TX
Skills
Analysis Skillsunmatched
Business Analysisunmatched
Business Processesunmatched
Business Solutionsunmatched
Business Supportunmatched
Case Managementunmatched
Child Protection/Welfareunmatched
Communication Skillsunmatched
Consultingunmatched
Cross-Functionalunmatched
Department of Health and Human Servicesunmatched
Design Servicesunmatched
Documentationunmatched
Functional Requirements Document (FRD)unmatched
Fundingunmatched
Leadershipunmatched
Metricsunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft PowerPointunmatched
Microsoft Projectunmatched
Microsoft SharePointunmatched
Microsoft Visiounmatched
Microsoft Wordunmatched
Operational Improvementunmatched
Operational Strategyunmatched
Performance Metricsunmatched
Presentation/Verbal Skillsunmatched
Process Analysisunmatched
Process Improvementunmatched
Product Lifecycleunmatched
Project Developmentunmatched
Project Lifecycleunmatched
Project/Program Managementunmatched
Protective Servicesunmatched
Requirements Managementunmatched
Research Skillsunmatched
Service Deliveryunmatched
Software Development Lifecycle (SDLC)unmatched
Status Reportsunmatched
Strategic Planningunmatched
System Operationsunmatched
Systems Analysisunmatched
Writing Skillsunmatched
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