Business Analyst

Posting Details

Posting Details

Posting Number S15636P Working Title Business Analyst Department FD-Student Account Services About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department

Student Account Services is one of three departments within the Bursar and Treasury Services Division.

College/Unit/Department website https://busfin.uga.edu/finance-division/bursar/ Posting Type External Retirement Plan TRS or ORP Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information

Monday - Friday, 8AM - 5PM

Advertised Salary $65,000.00 Posting Date 08/20/2026 Open until filled Yes Closing Date Proposed Starting Date 10/01/2026 Special Instructions to Applicants Location of Vacancy Athens Area EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title Business Techno Analyst I FLSA Exempt FTE 1.00 Minimum Qualifications

Bachelor's degree in a related field or equivalent

Preferred Qualifications

• Advanced SQL query skills
• Knowledge of Data Analytics tools including but not limited to Alteryx, Tableau, Qlik, and Power BI
• Knowledge of programming languages including but not limited to Python, PL/SQL, and Power Query/DAX
• Knowledge of Power Platform, specifically Power Automate for workflow automation with Power Apps
• Knowledge of Smartsheet design
• Ability to solve complex problems systematically, adapt quickly to change, and apply sound professional judgment.
• Excellent written and verbal skills to bridge technical and functional teams.
• Strong time-management skills

Position Summary

The Business Analyst provides leadership for the Bursar and Treasury Services Division using data analytic skills to support business decisions and deployment of enterprise-level solutions to the University's information systems. The analyst uses queries along with other analytic reporting tools to provide useful reporting metrics that will help management identify processes in need of improvement, make recommendations, and respond to outside questions. This role performs duties including gathering, documenting, and analyzing business processes and coordinating with functional, cross-functional, and technical teams to develop, test, and implement projects, APIs and data feeds related to Banner, PeopleSoft, and other Third-Party Systems such as TouchNet. The Business Analyst assists with assessing and testing upcoming system upgrade releases and patches. The Business Analyst creates project plans, coordinates and leads project meetings, ensures project documentation is up to date, and manages tasks related to projects. Additionally, the Business Analyst prepares specifications for developers, coordinates testing with functional stakeholders on campus, functionally approves migrations and upgrades in non-production and production instances, and assists with determining the training materials needed for upgrades and projects. The Business Analyst supports the development of operational reports related to existing processes and projects. In addition, the Business Analyst supports the division with special projects or processing tasks as needed.

Knowledge, Skills, Abilities and/or Competencies

• Advanced SQL query skills
• Knowledge of Data Analytics tools including but not limited to Alteryx, Tableau, Qlik, and Power BI
• Knowledge of programming languages including but not limited to Python, PL/SQL, and Power Query/DAX
• Knowledge of Power Platform, specifically Power Automate for workflow automation with Power Apps
• Knowledge of Smartsheet design
• Ability to solve complex problems systematically, adapt quickly to change, and apply sound professional judgment.
• Excellent written and verbal skills to bridge technical and functional teams.
• Strong time-management skills

Physical Demands

Long periods of time spent on a computer.

Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? Yes Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

Business Analysis and Systems Enhancement

• Conduct business analysis to document functional requirements, user workflows, and detailed functional specifications for system enhancements across enterprise applications (Banner, PeopleSoft, and future ERPs).
• Serve as the liaison between functional business users and EITS development teams to align solutions with organizational needs.
• Assess vendor release updates, system community forums, and interdepartmental policy proposals to identify downstream impacts, system gaps, and process optimization opportunities.
• Design and recommend business process improvements and logic-driven solution models following industry standards.

Percentage of time 20 Duties/Responsibilities

Testing, Quality Assurance and Technical Operations

• Develop User Acceptance Testing (UAT) plans, test cases, and integration scenarios for system solutions, upgrades, and reports.
• Oversee iterative testing and defect tracking within technical hubs; advise Directors on bug fix timelines and operational impact.
• Manage job scheduling (UC4) and assist with processing calendars, monitor technical hubs for downtime, and adjust batch schedules as needed.
• Provide formal validation, sign-off, and approval to EITS for production deployments.

Percentage of time 25 Duties/Responsibilities

Data Analytics and Reporting

• Write and execute SQL statements to validate data, troubleshoot process issues, and support enterprise data feeds.
• Design, build, and support dashboards and reporting solutions (Argos, Smartsheet, Power BI, Alteryx, etc) to support division decision-making.
• Conduct ad-hoc data analysis and custom reporting to fulfill incoming inquiries from leadership and external stakeholders.

Percentage of time 20 Duties/Responsibilities

Project Management

• Manage project timelines, prioritize task assignments, and track the promotion of solutions across non-production and production environments.
• Supervise, guide, and assign tasks to team members, ensuring work adheres to quality standards and documentation templates.
• Partner with Directors and division managers to set project priorities, evaluate risks, and assess the success of deployed solutions.

Percentage of time 20 Duties/Responsibilities

Communication, Documentation, and Training

• Formulate release communication plans, deployment announcement, and email updates for end-users.
• Oversee the development of training materials and train staff on new tools, processes, and required deliverables.
• Provide regular status reports, risk escalations, and strategic insights on project health to Directors.

Percentage of time 15

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name Nicole Moon Recruitment Contact Email nicole.moon@uga.edu Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • Describe your level of expertise using relational databases and using SQL.

• None

• Novice

• Intermediate

• Advanced

• Expert

• • Do you have IT experience with business intelligence software and if so, what software(s)?

(Open Ended Question)

Applicant Documents

Required Documents

• Resume/CV
• Cover Letter
• List of References with Contact Information

Optional Documents