Business Analyst

Alcor is looking for an Business Analyst. Please find the Job Description below.

• Process Analysis and Documentation:
  • Conduct in-depth interviews and meetings with stakeholders to gather requirements and map out current business processes.
  • Analyze and document business processes and workflows, creating visual representations (e.g., process flow diagrams).
  • Translate business needs into detailed functional requirements for development and testing teams.
• Stakeholder Collaboration:
  • Act as a liaison between business units, IT teams, and external stakeholders to ensure alignment of project goals.
  • Assist in defining the direction and strategy for an engagement while ensuring organizational needs are being addressed.
  • Facilitate workshops, interviews, and brainstorming sessions to gather and validate requirements.
  • Attend project and client meetings to ensure that business processes meet Medicare and Medicaid requirements.
• Requirements Management:
  • Develop, document, and prioritize functional and non-functional requirements.
  • Manage operational and functional baselines and impact analysis for changes in requirements.
  • Assist in Change Management initiatives to ensure consistency across systems.
• Training and Testing Support:
  • Prepare and deliver training materials for internal teams, educating them on new and updated business processes.
  • Support the software testing team by helping them understand business requirements and testing priorities.
  • Provide ongoing support for project teams, helping resolve issues related to requirements and processes.
  • Collaborate with Quality Assurance (QA) teams to develop test cases, ensuring requirements are met in the final product.
  • Release coordination, testing management, Jira/TestRail, stakeholder communication, prioritization and follow-through.

Education:

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, Healthcare Administration, or a related field.
• 4+ years of experience as a Business Analyst, preferably in healthcare or government programs.
• Experience with business process modeling, documentation tools, and data analysis.
• Experience with Medicare/Medicaid programs or other federal healthcare-related initiatives is a strong plus.

Skills:

• Strong analytical skills: Ability to analyze, synthesize, and interpret complex business processes and translate them into actionable documentation.
• Technical proficiency: Familiarity with software testing life cycles, data analysis, and relevant software tools (e.g., Visio, Jira, Confluence, Excel).
• Excellent communication skills: Able to interact effectively with technical and non-technical stakeholders, facilitate interviews, and deliver presentations.
• Documentation skills: Proficient in creating process flow diagrams, business requirement documents (BRD), use cases, and functional specifications.
• Problem-solving skills: Demonstrated experience identifying process improvements and managing complex workflows.
• Attention to detail: Capable of managing and organizing large volumes of information with precision.
• Team collaboration: Works well in a collaborative environment and across departments.

Tools:

• Microsoft Visio: For creating flowcharts, process diagrams, and visual process models.
• Microsoft Office Suite (especially Excel and Word): For documentation, analysis, and presentation of data.
• Jira: For requirements management, issue tracking, and project tracking (especially in Agile environments).
• Confluence: For documentation and collaboration on requirements and project artifacts.
• Slack, Microsoft Teams, and Zoom: For communication and remote collaboration with stakeholders.
• SharePoint: For storing, sharing, and collaborating on documentation within the organization.
• TestRail: For test management