Business Analyst - Billing

Business Analyst - Billing at Quest Diagnostics

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Business Analyst - Billing

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Category Corporate Location West Norriton, Pennsylvania Job function Finance Job family Billing

Shift Day Employee type Regular Full-Time Work mode Remote

Job DescriptionBusiness Analyst - Billing - Monday to Friday, 8:00 AM to 5:00 PMPay range: 66,400/yr+Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.Benefits information:We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours Best-in-class well-being programsAnnual, no-cost health assessment program Blueprint for WellnesshealthyMINDS mental health programVacation and Health/Flex Time6 Holidays plus 1 "MyDay" offFinFit financial coaching and services401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of serviceEmployee stock purchase planLife and disability insurance, plus buy-up optionFlexible Spending AccountsMatching gifts programEducation assistance through MyQuest for EducationCareer advancement opportunitiesand so much more!Responsibilities: Work cross regionally with BSS team and regional analysts to support billing initiatives for Enterprise accounts.Manipulate, analyze, and interpret large amounts of data using Access, Excel, SQL.Automate processes and reports.Recognize inefficiencies in processes related to Enterprise accounts (operational or technical)Develop solutions to address billing issues.Pull ad hoc reports from various billing systems.Perform data validation to ensure accuracy and quality.Data mining for advanced analysis of data presented in reports for management.Recommend solutions to decrease bad debt and increase cash for receivables for laboratory tests.Provide feedback to Senior Management regarding contractual issues impacting Revenue ServicesCollaborate with other business units and departments on analysis projects.Responsible for helping meet company and regional expectations/SLA targets.Analyze and interpret reports on metrics associated with goals and objectives.Pursue continual improvement of quality and efficiencies in functional areasResponsible for developing strategies to promote employee engagement and improve employee satisfaction.Prepare and present project status, various metrics, data/business analysis to Quest partners and Optum senior management. Forecasting financial impacts for Quest partners related to Enterprise accounts. Provide input to internal and external stakeholders to drive effective business plan and sales strategy development.Conduct deep dive program reviews with relevant internal and/or external stakeholders to identify opportunities for continuous improvement.Utilize relevant systems and tools to identify and/or test opportunities for efficiency improvements.Review and assign projects/initiatives as well as participate in Kaizens and process improvement initiatives. Provide mentoring to other Analysts.Qualifications: Required Qualifications:6+ years of related experience in revenue cycle management with some leadership experience in a healthcare environment.4+ years of business or data analysis experienceExperience in creating business requirement documents, project plans, and presentations.Adaptable and flexible with the ability to accept, create and manage change.Proven ability to positively influence staff to drive results in achieving goals and objectives.Previous experience implementing cross-functional initiatives.20% travel requirement as needed and flexible work schedule to support business needs.Advanced Excel and Access skills with programming knowledge using SQL.Must reside near a Quest Diagnostics Laboratory site or Norristown, PAMust be available to start workday by 8:00am EST.Able to work Overtime as needed.Preferred Qualifications:Experience in client/Enterprise account billingExperience with insurance health plans or HMOsAbility to work to a consistent high standard under pressure.Ability to work in a fast-paced environment and adapt to ever changing priorities.High degree of accuracy and attention to detailDemonstrate problem-solving and strong analytical skills.Ability to multitask on multiple small to complex projects / tasks and meet deadlines.Willingness to undertake additional responsibilities as required.Self-motivated, able to work in a team, and demonstrates the ability to work independently.Demonstrated ability to clearly communicate complex issues to all levels of management.Excellent organizational, interpersonal, and communication (written and verbal) skills.Bachelor's Degree in a STEM major or higher educationExperience with high volume revenue cycle operationsKnowledge of Quest systems like BFE, QBS systems, Order to cash business process is a plus.Certifications in Project Management, Six Sigma principles.Telecommuting Requirements:Required to have a dedicated work area established that is separate from other living areas and provides information privacy.Ability to keep all company sensitive documents secure (if applicable)Must live in a location where Quest Diagnostics approved high-speed internet connection or leverage an existing high-speed internet connection.65048Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary. Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.

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