Business Analyst

Build something that matters.

At Delta Star the work we do has a real impact. Every transformer we build helps deliver reliable electricity to homes, businesses, and communities across North America.

As we continue to grow, we are looking for people who want more than just a job. We are looking for individuals who want to learn, contribute, solve challenges, and build a meaningful career alongside a team that is committed to delivering power at all times.

Summary

Delta Star Inc. is seeking a collaborative and analytical Business Analyst to help bridge business needs and technology solutions. This role partners with stakeholders across the organization to evaluate processes, gather requirements, analyze data, and support initiatives that improve operational efficiency, strengthen business processes, and drive organizational performance.

What Youll Do

As a Business Analyst, youll work closely with business leaders, end users, and technology teams to understand challenges, identify opportunities, and deliver solutions that support strategic objectives. Youll transform business needs into actionable requirements, support enterprise applications, and help drive continuous improvement through data-driven decision-making.

A Day in the Life

You may spend your day facilitating a requirements workshop, analyzing business processes, developing dashboards, supporting user acceptance testing, or collaborating with technical teams on system enhancements. Youll work across departments to ensure business requirements are clearly defined, solutions are effectively implemented, and intended outcomes are achieved.

Key Responsibilities

• Gather, document, validate, and manage business and functional requirements.
• Facilitate stakeholder meetings, interviews, and process discovery sessions.
• Develop process maps, workflow diagrams, user stories, and requirements documentation.
• Analyze business processes and identify opportunities for efficiency, standardization, automation, and improvement.
• Support enterprise applications including ERP, CRM, reporting platforms, and other business systems.
• Serve as a liaison between business users, technical teams, vendors, and project stakeholders.
• Analyze operational and business data to identify trends, risks, and opportunities.
• Develop reports, dashboards, and analytical tools that support decision-making.
• Participate in solution design, testing, validation, implementation, and post-go-live activities.
• Support user acceptance testing and business-process validation efforts.
• Assist with change management, communications, training materials, and user adoption initiatives.
• Track project requirements, risks, issues, dependencies, and action items.
• Communicate project status, recommendations, and findings to stakeholders.
• Support continuous improvement initiatives and technology-enabled business transformation efforts.

What Were Looking For

Were looking for a problem solver who enjoys understanding how businesses operate and finding better ways of working. The ideal candidate is curious, detail-oriented, and comfortable collaborating with both business and technical teams to drive meaningful improvements.

Position Requirements

Required

• Bachelors degree in Business Administration, Information Technology, Information Systems, Data Analytics, Finance, Marketing, or a related field.
• Minimum of 3 years of experience in business analysis, process improvement, enterprise applications, data analysis, or a related field.
• Experience gathering and documenting business requirements.
• Experience analyzing business processes and recommending improvements.
• Experience working with business stakeholders and technology teams to support business solutions.
• Experience with reporting, analytics, or enterprise business systems.

Preferred

• Experience supporting ERP, CRM, or other enterprise applications.
• Experience with Microsoft Dynamics 365 (D365) or comparable platforms.
• Experience with Power BI, Tableau, or similar reporting and analytics tools.
• Experience supporting system implementations, upgrades, or major enhancements.
• Experience with process mapping, user acceptance testing, and change management initiatives.
• Familiarity with SQL, reporting tools, or related technologies.

Skills & Competencies

• Strong business analysis, process improvement, and requirements management skills.
• Ability to translate business needs into clear and actionable requirements.
• Strong analytical, problem-solving, and critical-thinking abilities.
• Experience developing process maps, workflows, reports, and business documentation.
• Ability to analyze data and communicate meaningful business insights.
• Strong communication, facilitation, and stakeholder management skills.
• Ability to collaborate effectively across business and technical teams.
• Strong organizational, planning, and prioritization skills.
• Ability to manage multiple projects and competing priorities.
• Proficiency with Microsoft Office, reporting tools, and enterprise business applications.
• Commitment to continuous improvement, adaptability, and delivering business value.

Travel Requirements

Limited travel may be required to support business initiatives, project activities, training, and company meetings.

Why Our Employees Join, Grow, and Stay

At Delta Star, you will find more than a job. You will join a team that values people, supports growth, and trusts you to make an impact. Whether youre on the shop floor, in the field, or in the office, you will work alongside talented people to solve meaningful challenges, power communities, and build a rewarding career. With opportunities to learn, advance, and contribute, plus a culture built on respect, teamwork, and work-life balance, Delta Star is a place where you can thrive for the long term

Benefits That Support You

We believe that a rewarding career starts with feeling supported both at work and at home. Thats why we offer a competitive total rewards package designed to support your health, financial well-being, professional growth, and work-life balance. Eligible employees have access to medical, dental, and vision coverage, retirement savings programs, paid time off, life and disability protection, wellness resources, employee assistance programs, and additional voluntary benefits that help you and your family thrive.

Pay Transparency

We are committed to fair and transparent pay practices. Compensation for this position will be determined within the posted salary range based on factors such as candidate qualifications, relevant experience, internal equity, market competitiveness, skills, and certifications. For union-represented roles, pay is established by the applicable collective bargaining agreement.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

AAP/EEO Statement

Delta Star is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.