Business Analyst

Job Title: Business Analyst / QA Analyst – Agile, Requirements & Software Testing

Position Overview

This opportunity offers the chance to work across business analysis and software quality assurance, contributing to the delivery of reliable information systems in a collaborative Agile environment.

The role combines requirements gathering, business process analysis, functional documentation, and comprehensive software testing. You will collaborate with program staff, product owners, developers, and project stakeholders to translate operational needs into clear specifications, validate system functionality, and ensure solutions meet documented requirements and established quality standards.

Assigned systems and programs will be defined for each engagement.

What You'll Do / Key Responsibilities

Business Analysis

• Gather, analyze, and refine business and technical requirements, user stories, use cases, and acceptance criteria.

• Map business processes and workflows and prepare functional specifications, diagrams, reports, and user documentation.

• Evaluate existing practices, system capabilities, and controls; recommend improvements and resolve requirement gaps.

• Translate policy and operational needs for technical teams and communicate technical changes to business stakeholders.

Quality Assurance / Software Testing

• Develop and execute test plans, test scripts, and test cases for new or modified software, including regression and integration testing.

• Validate solutions against documented requirements and quality standards.

• Identify, record, track, and retest software defects.

• Review application logs, database records, and performance data to investigate errors and verify expected behavior.

• Create automated tests and maintain test suites when appropriate.

• Document test coverage, testing outcomes, and corrections.

• Coordinate with development teams on defect resolution, release readiness, user acceptance, and post-implementation validation.

Required Qualifications

• Ability to perform both Business Analysis and Quality Assurance functions.

• Experience gathering, analyzing, and refining business and technical requirements.

• Knowledge of user stories, use cases, acceptance criteria, and functional specifications.

• Experience with business process mapping and workflow analysis.

• Hands-on experience developing and executing test plans, test scripts, and test cases.

• Knowledge of software testing methodologies, including regression and integration testing.

• Ability to identify, document, track, and retest defects.

• Experience collaborating with stakeholders, developers, and project teams in an Agile environment.

Preferred Qualifications

• Experience creating automated tests and maintaining test suites, when appropriate.

• Experience reviewing application logs, database records, and performance data to investigate errors and validate system behavior.

• Experience supporting release readiness, user acceptance, and post-implementation validation.

• Ability to recommend process improvements and resolve business or technical requirement gaps.

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