Job Description
Business Analyst
Daily Responsibilities
Requirements & Rule Intake
- Serve as a primary point of contact for data stewards by answering questions, clarifying business data needs, and documenting requirements, definitions, and quality thresholds.
- Translate requirements into candidate data quality rules, glossary terms candidates for the program lead and Enterprise Data Team to act on.
- Track steward requests and questions through resolution while keeping stewards informed of status.
Steward Enablement & Training
- Onboard new data stewards and maintain playbooks, job aids, and regular office hours.
- Coach stewards so they own definitions, rules, and issues within their domains and succeed in their role.
- Build trust with stewards by making specific, well-timed requests and explaining how governance supports their work.
- Prepare for and support conversations with council members and senior business leaders who serve on the data governance council.
- Develop and deliver training on the data governance program and the steward role, as well as catalog and data quality workflows for data producers and consumers.
Adoption & Trust Measurement
- Track adoption measures such as catalog coverage, complete entries, data quality monitors in good standing, steward participation, and issue cycle time.
- Contribute to the data governance scorecard, the recurring report on adoption measures, with targets established by program leadership.
Business Analysis & Data Documentation
- Document the business processes and data flows behind recurring issues, identify root causes, and present findings and recommendations.
- Work with stewards to bring critical data to complete catalog entries, including a named owner and authoritative source, a clear definition, process documentation, approved uses, and defined quality thresholds.
- Gather and document business requirements and support acceptance testing for data governance and quality tooling.
Program Cadence Support
- Prepare council agendas and materials and track action items.
- Log issues and escalate concerns through the program lead, following the defined escalation path.
Compliance & Other Duties
- Participate in all required compliance training, including applicable regulatory and internal training programs.
- Perform other duties as assigned. This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities required of the employee.
Measures of Success
- Data stewards understand the data governance program, know what is expected of them, and view the role as helpful rather than another demand on their time.
- Stewards consistently know the status of their questions and requests and understand the next steps.
- There is steady, visible progress toward complete catalog entries for critical data.
- Rules, definitions candidates are documented clearly enough that engineering teams do not need to return with basic questions.
- Concerns are raised with the program lead early, before they reach senior business leadership.
Requirements
Education
- Bachelor's degree in business, information systems, data management, finance, operations, or a related field, or an equivalent combination of education and relevant experience.
Experience
- 3+ years of experience in business analysis, operations, training, or similar business-facing roles, including producing business requirements, rule specifications, or process documentation.
- Demonstrated experience designing or delivering training, workshops, or onboarding for business audiences.
- Stakeholder management experience, including building and maintaining relationships with multiple business partners.
Required Skills
- Strong workshop facilitation, stakeholder engagement, communication, and presentation skills, including the ability to explain data concepts to technical and non-technical colleagues and partners.
- Ability to build effective working relationships with data stewards and senior business partners, exercise sound judgment, navigate competing priorities, and explain the business value of data governance.
- Working familiarity with basic IT and data concepts, such as databases, tables, fields, and how data moves from source systems into reports. Programming, data analysis, or BI development experience is not required.
- Ability to identify problems and opportunities, analyze root causes, and present recommendations.
- Ability to manage demanding deadlines and expectations while reprioritizing as needed.
Numbers & Facts
| Location | Greenville, SC |
| Industry | Staffing/Employment Agencies |
| Company Size | 500 to 999 employees |
| Year Founded | 2006 |
About Company
The Intersect Group is a different and better business partner. We create unparalleled value for our clients by combining industry-leading Consulting capabilities with comprehensive Staffing and recruitment services. Clients trust us to deliver results based on our deep expertise and proven resources within finance, accounting, and information technology. Through our flexible delivery approach, you get the right solution, at the right time to accelerate your success and achieve all of your mission-critical objectives.
Skills
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