Business Analyst (HR)

About the Position

The Workday Business Analyst bridges the gap between business stakeholders and technical teams by translating workforce, financial, or operational goals into scalable configurations within the cloud-based Workday platform.

Acts as a liaison between development groups and business units for the implementation of new Workday functionality and the enhancement of existing Workday processes.

Evaluates new digital developments, Workday feature releases, and evolving business requirements, and recommends appropriate system alternatives and/or enhancements.

Prepares communications and makes presentations on Workday enhancements and/or alternatives.

Key Workday Accountabilities

Workday Requirements & Discovery: Leads workshops with business leaders, subject matter experts, and Digital to gather, clarify, document, and prioritize moderate to complex functional requirements; translates business and design requirements into technical requirements and Workday configuration specifications.

Business Process Design & Redesign: Maps current-state and future-state workflows using business process modeling techniques, helping teams replace legacy habits with standardized Workday capabilities; manages the catalog of Workday business process flows for medium-complexity projects and provides innovative ideas to optimize business results.

Workday Configuration & Support: Assists with or executes configuration across Workday workstreams such as Human Capital Management (HCM)/Core HR, Payroll, Benefits, Advanced Compensation, Talent & Performance, Learning, Position Management, Absence, Time Tracking, Financial Management, or Projects; directs and owns process/system changes and reviews them to ensure design changes meet business requirements.

Testing & Quality Assurance: Supports user acceptance testing (UAT), develops test scenarios, and conducts prototype reviews; performs QA against specifications, evaluates quality and performance, and troubleshoots and resolves system and integration issues.

Reporting, Data & Security: Helps design Workday reports, dashboards, data loads, and security permissions; analyzes complex source system data to improve data quality and maintain data integrity, translating raw data into consumable reports.

Integrations & Technology Enablement: Reviews the Digital organization's technology enablement and integration plans and determines the best course of action for their own projects; communicates with business stakeholders and software engineers to develop tools that meet business requirements.

Change Management & Training: Creates functional documentation, prepares communications, and guides users through operational and role-based transitions resulting from Workday changes.

Agile Delivery: Acts as the BA point of contact (POC) on agile scrum teams delivering Workday solutions; liaises with scrum masters and coaches to move projects forward and supports medium-complexity projects with little or no supervision, including tracking issues and managing action items.

Stakeholder & Vendor Partnership: Acts as a liaison between business stakeholders, Digital, and vendors to ensure successful implementation and ongoing support of Workday project efforts.

Knowledge Management & Coaching: Documents knowledge and integrates cross-project experience to make more accurate decisions; coaches less experienced co-workers and provides feedback to enhance skills and knowledge.

Qualifications

Bachelor's degree is required, preferably in mathematics, computer science, or business.

Three or more years of experience working with IT-related systems/projects required. Business Analyst experience is required.

Three or more years of experience in a customer-service-oriented and/or IT-related field required.

Five or more years of Workday experience preferred, including hands-on configuration, testing, reporting, or support of one or more Workday modules (e.g., HCM/Core HR, Payroll, Benefits, Advanced Compensation, Learning, Talent & Performance, Absence, or Time Tracking).

Key Skills & Qualifications

Workday Knowledge: Familiarity with Workday architecture, business process frameworks, and at least one core module. Workday workstream areas may include HCM/Core HR, Payroll, Benefits, Advanced Compensation, Talent & Performance, Learning, Position Management, Absence, and/or Time Tracking.

Communication: Ability to translate technical language for business leaders and business needs for technical implementers; effective written and verbal communication skills.

Business Analysis: Solid working knowledge of business analysis principles and methodologies, with strong analytical and problem-solving abilities.

Technology: Basic understanding of ERP systems and SaaS applications; ability to learn complex business processes and technologies; proficiency with Microsoft Office applications.

Customer Focus: Strong customer service orientation and interpersonal skills.

Change Management: Understanding of change management and documentation practices.

In addition to the above qualifications, the successful candidate will demonstrate:

Strong understanding of how to interpret customers' business needs and translate them into application and operational requirements.

Strong ability to facilitate meetings and develop professional presentations.

Strong ability to analyze organizational data and complex problems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.

Strong ability to communicate systems and procedural changes to end users through excellent written and oral communications.

Comprehensive knowledge of the practices, procedures, and principles of performance analysis (trending, root cause and gap analysis), benchmarking, and audit compliance.

Required Skills :

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No