Business Analyst (hybrid-remote)

Job Summary:

Under general supervision assist the Vendor Support Team designing and updating forms and booklets and to assist with the certification testing process for software vendors' paper and electronic submissions

Qualifications:

Bachelors degree in a related field from an accredited college or university or

Associates degree in a related field from an accredited college or university and two years of related experience or

Two years of experience as the lower IT Business Analyst 2 or position equivalent

Essential Qualifications

Create, update and maintain tax forms and booklets using design tools and software

Provide customer service by answering design/form layout questions and 2D barcode inquiries

Work with internal business partners to verify that the forms meet requirements and are compliant with form standards

Troubleshoot forms issues

Test and review web forms for posting to the Departments website

Respond to vendor inquiries regarding forms and submissions

Test software vendors paper tax documents and payment vouchers for barcodes, content, placement, and scanlines

Test software vendors electronic file submissions for standards, accuracy, and completeness

Provide software vendors with feedback by documenting errors discovered during testing

Review electronic formatted files to ensure data elements are present