Business Analyst III

Supply Planning Enablement Analyst

Location: Sunnyvale, CA / US Remote
Schedule: Hybrid preferred, 3 days onsite in Sunnyvale; US remote option available
Contract: 12-month contract with potential extension
Compensation: $63-$65/hr W2

About the Role:

We are seeking a Supply Planning Enablement Analyst to support workforce and resource planning operations while helping automate repetitive business processes. This role combines workforce planning, enterprise planning systems, data management, process improvement, and AI-driven automation. The ideal candidate can successfully manage existing operational workflows while identifying opportunities to streamline and automate them.

Key Responsibilities:

• Support recurring workforce and resource planning activities, including staffing requests and planning updates.
• Maintain accurate planning data within Anaplan or similar enterprise planning systems.
• Review requests, perform quality checks, reconcile discrepancies, and resolve intake questions.
• Partner with program managers and stakeholders to keep requests moving and meet deadlines and SLAs.
• Evaluate existing manual processes and convert them into automated workflows.
• Build, test, validate, and deploy AI-driven automations and AI agents.
• Monitor deployed automations, troubleshoot failures, and escalate complex issues as needed.
• Identify additional opportunities for process improvement and automation.
• Document processes, workflows, and automation solutions.
• Provide status updates on automation initiatives and operational priorities.

Education & Experience:

• 5+ years of experience in workforce management, workforce/resource planning, vendor operations, workforce analytics, budget management, or a combination of these areas.
• Education requirements were not specified in the job description.

Required Skills & Qualifications:

• 5+ years of relevant workforce/resource planning or operations experience.
• Experience with Anaplan or a similar enterprise planning/workforce management system.
• Hands-on experience building and deploying AI-driven automations within business operations.
• Experience converting manual processes into working automated solutions, including testing and validation.
• Strong process documentation and continuous improvement experience.
• Advanced proficiency with Excel or Google Sheets.
• Strong attention to detail and problem-solving ability.
• Excellent written and verbal communication skills.
• Ability to work independently in a fast-paced, ambiguous environment and manage competing priorities.

Preferred Qualifications:

• Experience working within large-scale internal technical environments or enterprise AI toolsets.
• Experience supporting vendor or outsourced workforce operations across multiple locations or partners.
• Knowledge of BPO commercial models, including hourly/FTE, unit-based, and output-based models.
• Experience with SQL, Tableau, or similar data/visualization tools.
• Experience supporting global or distributed teams.