Business Analyst

GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

APPLY ONLINE
If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.

POSITION RESPONSIBILITIES:

• Support technology projects associated with cruise ship newbuilds, drydocks, revitalizations, and major vessel upgrades.
• Assist Project Managers in maintaining project plans, schedules, milestones, action items, risks, issues, and dependencies.
• Coordinate project activities across IT, shipyard, construction, engineering, procurement, vendors, and ship operations.
• Gather, document, and validate business and technical requirements with key stakeholders.
• Track technology infrastructure and installation readiness, including cabling, power, equipment, network connectivity, and construction dependencies.
• Coordinate meetings, document decisions and action items, and follow up with responsible stakeholders to ensure timely completion.Support equipment, material, and vendor tracking to ensure critical project requirements are delivered according to schedule.
• Assist with technology deployment, testing, commissioning, cutover, and operational readiness activities.Identify project risks, issues, and schedule conflicts and escalate them to the Project Manager as appropriate.
• Prepare project status reports, dashboards, presentations, and other communications for project stakeholders and leadership.Maintain accurate project documentation, requirements, inventories, trackers, and supporting records.Support change management by documenting changes and assessing potential impacts to requirements, schedules, and deliverables.
• Assist with vendor and contractor coordination, including tracking deliverables, commitments, and outstanding actions.Support project closeout, documentation handover, lessons learned, and transition to operational support

EDUCATION: Bachelor’s degree in either Business Administration, Marketing, Engineering, Architecture, Management Information Systems or related field of study or any equivalent combination of experience and skills.

EXPERIENCE: 3+ years of experience as a Business Analyst, preferably in shipbuilding, maritime, or large-scale infrastructure projects.

KNOWLEDGE & SKILLS: Strong understanding of IT systems, project lifecycle methodologies, and data analysis.

Excellent communication, documentation, and stakeholder management skills.

Experience with project management tools (e.g., MS Project, Jira, Confluence) and data visualization platforms (e.g., Power BI, Tableau) is a plus.

LANGUAGE REQUIREMENTS:

Must be proficient in either Italian or French (Ideally both).

TRAVEL REQUIREMENTS:

Ability to travel at least 30% of the time internationally for extended periods of time (2-4 weeks), independently in order to lead delivery teams onsite during a ship commissioning during newbuild or drydock.

Preferred:

• Familiarity with maritime regulations, shipyard operations, or cruise industry standards.
• Experience working in a matrixed, global organization.
• Being comfortable on a shipyard and construction environment

ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

LEARN MORE ABOUT OUR COMPANY:

At a Glance                                      
Brand Overview                    
Norwegian Cruise Line     
Oceania Cruises
Regent Seven Seas Cruises

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EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.