Business Analyst (Non-IT)

Analyzes non-IT business problems and articulates requirements to support process improvement opportunities. Creates framework for assessing financial payback. Identifies alternative solutions and makes recommendation. Prepares documentation of current and desired state. Develops requirements and builds a common understanding between process owners and solution developers. Role demands ability to assess process performance, strong written and verbal communication skills, and experience in preparing ROI statements for proposed investments.

Explain what the scope of the work/project is? Project Overview, deliverables (what is this person
responsible for).
The contractor(s) will provide subject matter expertise for SAP S/4HANA, specifically within the FICA
module. Responsibilities include reviewing and providing recommendations on key design artifacts,
technical artifacts, and business process designs; supporting configuration of billing and invoicing processes;
and helping standardize and redesign processes as part of a Greenfield SAP implementation.

1. What are the top 3-5 skills and qualifications (technology/application/software, etc.) required?
SAP S/4HANA experience (required)
SAP FICA expertise (required)
Utility industry experience (required)
Experience supporting at least two SAP implementations (Greenfield and/or Brownfield)
Billing and invoicing process configuration experience in SAP
Candidates should have deep implementation experience rather than primarily sustainment/support experience.
2. What non-technical skills are necessary (i.e., such as communication, problem solving, team player)?
Strong collaboration skills

Ability to work in a multi-vendor environment
Ability to work across multiple cross-functional teams
Effective communication with business stakeholders and implementation partners
Ability to operate across multiple workstreams simultaneously
3. Ideal candidate background and how many years required?
10+ years of relevant SAP implementation experience
At least two SAP implementation projects completed
Strong SAP FICA specialization
Utility industry background
Experience working on transformation initiatives and Greenfield implementations
4. Are there any specific companies you like to see on a candidate's resume?
N/a
5. Are there any certifications that the candidate must possess?
Preferred certifications include:
SAP Activate Certification
SAP FICA certifications
Other SAP module certifications
6. Are there any preferred or "nice to have" skills?
ABAP development experience
Additional SAP module certifications
Experience working both client-side and with system integrators
7. Can you think of any "red flags" on a resume? (Large gaps, previous companies, drastic career changes, job
hopping) Overlapping work history ie working for two utilities at the same time.

Are there any pre-screening questions, such as candidate's previous experience, education, etc., that you
would like suppliers to ask of candidates upon submission?
Make sure these questions get answered in experience in resume.
Have you participated in Greenfield and/or Brownfield SAP implementations?
How many SAP implementations have you completed?
What was your role during each implementation?
Have you primarily worked on implementation projects or sustainment/support work?
Have you worked client-side, for a system integrator, or both?