Business Analyst - Okta Identity Program

Business Analyst - Okta Identity Program (Contract)
Location: Remote (United States)
Schedule: Full-Time, 40 Hours per Week
Work Hours: Must be available during Central Time Zone business hours

Urgent Role
Contract Duration 1 year

Position Summary
We are seeking a Business Analyst to support a large Identity & Access Management (IAM) program focused on Okta implementations and application onboarding activities for a State government engagement.

This role is primarily focused on operational support, coordination, reporting, communications, governance, and program administration. The ideal candidate will have strong Okta experience, advanced Excel and Smartsheet skills, and experience supporting technical project teams and stakeholders.
Key Responsibilities

• Facilitate daily Scrum coordination meetings and engineering team calls.
• Track action items, decisions, risks, issues, and follow-up activities.
• Manage and maintain the Okta Application Tracker, ensuring data accuracy and timely updates.
• Audit daily timesheet submissions and validate alignment with reported work activities.
• Maintain and administer Smartsheet workspaces, reports, dashboards, and project trackers.
• Prepare and distribute welcome communications, status updates, and project closure communications.
• Coordinate with agency stakeholders, application teams, and project members to obtain required project information.
• Collaborate with internal communications teams to review and approve stakeholder-facing communications.
• Support project documentation, meeting notes, operational procedures, and reporting activities.
• Assist with change management and project coordination activities.
• Produce reports, dashboards, and metrics using Smartsheet and Excel to support leadership and operational decision-making.

Required Qualifications

• 3+ years of Business Analyst, PMO Analyst, Project Coordinator, or related experience.
• Hands-on experience supporting Okta implementations, integrations, migrations, or application onboarding initiatives.
• Strong experience with Smartsheet, including workspace administration, reporting, and dashboards.
• Advanced Microsoft Excel skills, including formulas, Pivot Tables, reporting, and data analysis.
• Experience facilitating meetings and coordinating cross-functional teams.
• Strong written and verbal communication skills.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience supporting project governance, documentation, communications, and operational processes.

Preferred Qualifications

• Experience supporting Identity & Access Management (IAM) programs.
• Experience working with State, Local, or Public Sector organizations.
• Experience supporting change management activities.
• Experience producing executive, operational, and program-level reporting.

Key Skills

• Okta
• Smartsheet
• Microsoft Excel
• Project Coordination
• Communications Management
• Change Management
• Documentation Management
• Reporting & Analytics
• Stakeholder Coordination
• IAM Program Support

Ideal Candidate
A highly organized and proactive professional who understands Okta, excels at managing project data and communications, can effectively coordinate daily operations across multiple teams, and is comfortable supporting both technical and business stakeholders within a structured enterprise environment. This individual will serve as a key operational resource ensuring tracking, reporting, communications, and governance activities are executed consistently and accurately.