Business Analyst

Business Analyst

8 10 Years

Seeking a Business Analyst with 8 10 years of experience, preferably with experience in MFA, IAM/authentication, Twilio/OTP solutions, and healthcare technology. The role will work closely with business, architecture, security, development, and QA teams to define and document requirements for MFA enrollment, login/authentication, SMS and email OTP, Forgot Username, and Forgot Password journeys. Responsibilities include conducting requirement workshops, documenting current and future-state workflows, developing user stories and acceptance criteria, identifying integration and dependency requirements, maintaining requirement traceability, and supporting backlog prioritization. The BA will also coordinate UAT, production-readiness, and stakeholder reviews, ensuring that business requirements, assumptions, scope, and decisions are clearly documented and communicated throughout the engagement.

Key Skills: Business Analysis, MFA/OTP, IAM/Authentication, Twilio, Healthcare, Requirements Gathering, User Stories, Acceptance Criteria, Process Mapping, API/Integration Requirements, UAT, Agile/Scrum, Stakeholder Management.