Business Analyst Quality Assurance Analyst

Job Title: Business Analyst / Quality Assurance Analyst Advanced
Job Location: Columbia, SC (Onsite/Hybrid)
Position Type: W2 Contract
Duration: 12 months

Primary Skills: Business process analysis, requirements documentation, workflow development, stakeholder communication, software QA/testing, test design, execution, defect tracking, reporting, test-result documentation, software analysis/testing, customized test procedures, business process design, TFS, Visual Studio, SQL Server, MS Project, Balsamiq, Microsoft Office, legacy systems

Preferred Skills: Public-sector Economic Services (SNAP/TANF) or Early Child Care and Education programs, Agile development, test automation, enterprise applications and integrations

The Business Analyst / Quality Assurance Analyst Advanced performs both BA and QA functions, gathering requirements from stakeholders, conducting requirements analysis, and completing comprehensive software testing within a collaborative Agile environment. This role works closely with program staff, product owners, developers, and project stakeholders to translate operational needs into clear specifications, validate system functionality, and document testing outcomes. Assigned systems and programs will be defined for each engagement.

Technical

• Gather, analyze, and refine business and technical requirements, user stories, use cases, and acceptance criteria.

• Map business processes and workflows; prepare functional specifications, diagrams, reports, and user documentation.

• Evaluate existing practices, system capabilities, and controls; recommend improvements and resolve requirement gaps.

• Develop and execute test plans, test scripts, and test cases for new or modified software, including regression and integration testing.

• Validate solutions against documented requirements and quality standards; identify, record, track, and retest defects.

• Review application logs, database records, and performance data to investigate errors and verify expected behavior.

• Create automated tests and maintain test suites when appropriate; document test coverage, outcomes, and corrections.

Non-Technical

• Translate policy and operational needs for technical teams and explain technical changes to business stakeholders.

• Coordinate with development teams on defect resolution, release readiness, user acceptance, and post-implementation validation.

• Apply strong analytical, organizational, and communication skills; ability to manage competing priorities and meet deadlines.

• 5+ years of experience with business process analysis, requirements documentation, workflow development, and stakeholder communication

• 5+ years of experience with software QA/testing experience, including test design, execution, defect tracking, reporting, and test-result documentation

• 7+ years of experience of software analysis/testing and customized test procedure experience

• 2+ years of experience in business process design

• 5+ years of experience with each of the following tools: TFS, Visual Studio, SQL Server, MS Project, Balsamiq, Microsoft Office, and legacy systems

• Previous experience working within State, Federal, and/or local government

• Experience in public-sector Economic Services (including SNAP/TANF) or Early Child Care and Education programs

• Agile development experience, test automation, and knowledge of enterprise applications and integrations

• Bachelor's degree in business, information systems, computer science or a related field, or equivalent extensive relevant experience