Business Analyst, TPA Services

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

STARR is looking for individuals with "passion" and "drive" to join our team. There's no shortage of opportunities as we continue to grow.

Position: Business Analyst

NOTE: On-site role in Alpharetta, GA

This position is for a Business Analyst in Starr's TPA Services organization. Starr is a World-wide Insurance Company, and utilizes Third Party Administrators to handle claims.

The TPA Services group manages both internal and external TPAs.

Responsibilities:

• New TPA/Vendor Onboarding
• Establish, monitor, and report on vendor scorecards and Key Performance Indicators (KPIs) to ensure service quality, compliance, and value delivery.
• TPA Loss funding including TPA Escrow Account analysis, prefunding large claims, TPA loss funding bank recons. This includes a qtrly escrow analysis to determine if our level of funding to the TPA is adequate (in Power BI).
• Financial data validation / recons using SQL/Jupyter (running not writing)
• TPA Fines and penalties tracking to ensure TPAs are paying
• TPA coordination of calls
• Working open issues with the TPAs - analysis / follow up, etc.
• Analyze TPA pricing proposals
• TPA Contract management

Required Skills:

• Bachelor's Degree required.
• Experience and/or knowledge in Insurance, or related.
• Strong Interpersonal, Customer Service, Organizational, and Microsoft Office application skills required. Especially MS Excel.
• Excellent written and verbal communication skills.
• Ability to work autonomously and collaboratively.
• Strong analytical skills
• Intellectual curiosity and a desire to seek new challenges
• Quick Learner with an excellent memory

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Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.