Business Development Account Manager

ARD Logistics - Alabama, LLC

Vance, AL

JOB DETAILS
JOB TYPE
Part-time
SKILLS
Analysis Skills, Automotive Industry, Business Development, Business Growth, Business Support, Communication Skills, Competitive Research, Contract Negotiation, Cross-Selling, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Develop and Maintain Customers, Industry/Trade Analysis, Leadership, Logistics, Manufacturing, Market Trend Analysis, Marketing Communications, Microsoft Office, Negotiation Skills, OEM (Original Equipment Manufacturer), Operational Support, Organizational Skills, Performance Analysis, Problem Solving Skills, Profit & Loss, Project Execution, Relationship Management, Reporting Skills, Revenue Growth, Sales, Sales Management, Sales Operations, Service Delivery, Supply Chain, Team Player, Third-Party Logistics (3PL), Up-Selling
LOCATION
Vance, AL
POSTED
1 day ago

Job Summary 

The Business Development Account Manager is responsible for developing and maintaining strong relationships with key clients while identifying opportunities to grow existing business and generate new revenue. This role serves as the primary point of contact for assigned accounts, ensuring exceptional customer service, successful project execution, and long-term client satisfaction. The position works closely with internal teams to deliver customized logistics and supply chain solutions that support customer objectives while maximizing company profitability.

Essential Responsibilities 

  • Serve as the primary contact for assigned customer accounts.
  • Build and maintain long-term relationships with key clients, stakeholders, and executive sponsors.
  • Understand customer business objectives and provide strategic logistics solutions.
  • Coordinate with Sales, Operations, Customer Support, and other internal departments to ensure successful service delivery.
  • Negotiate contracts and agreements that create value for both customers and the company.
  • Identify opportunities for account expansion through upselling, cross-selling, and new business development.
  • Monitor account performance and prepare regular reports for customers and leadership.
  • Resolve customer concerns and manage escalations professionally.
  • Maintain high levels of customer satisfaction while supporting profitable business growth.
  • Stay informed on industry trends, market conditions, and competitive activities.

Qualifications 

  • Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
  • Several years of experience in account management, business development, or sales.
  • Excellent communication, negotiation, and relationship management skills.
  • Strong analytical, organizational, and problem-solving abilities.
  • Experience using CRM systems and Microsoft Office applications.
  • Knowledge of supply chain and third-party logistics (3PL) operations is highly preferred.
  • Experience working with OEM and Tier 1 automotive customers is preferred.
  • Ability to develop strong customer partnerships and deliver sustained business growth.

Preferred Experience 

  • Experience with 3PL supply chain services including cross-docking, inbound logistics, repack, kitting, manufacturing support, and last-mile delivery.
  • Understanding of national, regional, and state supply chain industry associations.
  • Proven ability to build strategic customer relationships and drive revenue growth.

     

    About the Company

    A

    ARD Logistics - Alabama, LLC

    ARD Logistics has a global network of resources to meet your supply chain opportunities and rise to the challenge. The roster of well-known, global brands we service reflects our track record of success and the breadth of services we successfully perform for them. While we are compliant in the most current process and supply chain certifications, we tailor each solution to the exact supply chain challenge your company faces. We are industry agnostic, whether its Aerospace to Pharmaceuticals, our dedicated employees are passionate to address your challenge with proven solutions. ARD is the company you want making your supply chain more efficient and effective.

    COMPANY SIZE
    500 to 999 employees
    INDUSTRY
    Automotive and Parts Mfg
    FOUNDED
    2000
    WEBSITE
    http://www.ardlogistics.com