Business Development Advisor - Municipal Field

Odessa, Texas
Remote

$90,000–$120,000
Instant Apply

30+ days ago

Job Description

Ready to turn your skills into a career you love? At OTC, being a Municipal Customer Service Advisor means more than providing support—it’s about growing, earning, and building your future. Whether you’re just starting out or bringing years of experience, if you’re hardworking and eager to learn, we want you on our team.

What You'll Do:

Serve as the primary customer contact for municipal accounts regarding service requests, repairs, equipment orders, and project updates.
Respond to customer inquiries via phone, email, and in-person meetings in a timely and professional manner.
Coordinate service activities, repair schedules, and project timelines with operations and field service teams.
Prepare and process quotations, proposals, work orders, and purchase orders.
Monitor project progress and proactively communicate status updates to customers.
Review bid documents, specifications, and contract requirements for municipal projects.
Assist customers with product selection, service recommendations, and equipment replacement options.
Collaborate with sales representatives and project managers to support business development initiatives.
Maintain accurate customer records, project documentation, and CRM data.
Ensure compliance with municipal purchasing procedures and contract requirements.
Participate in customer meetings, site visits, and project review discussions as needed.
Maintain a safe and clean work environment, complying with company and industry safety regulations.

What You’ll Need:

Associate's degree in Business, Engineering Technology, Project Management, or a related field preferred. Equivalent combination of education and relevant experience will be considered.
3+ years of customer service, project coordination, inside sales, service administration, or account management experience.
Experience supporting municipal customers, utilities, water/wastewater facilities, or industrial service operations preferred.
Technician or Maintenance experience with rotating equipment, pumps, motors, controls, or mechanical systems is highly desirable.
Basic computer proficiency required, including Microsoft Word and Excel for documentation, data entry, and inspection reporting.
Prolonged periods of sitting and working on a computer.
Ability to occasionally visit customer facilities and job sites.
Ability to lift up to 25 pounds occasionally.

Why Join OTC Industrial Technologies?

Comprehensive Benefits: Our benefits package includes medical, dental, and vision care coverage, short-and long-term disability coverage, and life insurance. We also offer a wellness discount and a stipend for safety shoes & glasses.
Financial Security: We provide a 401(k) savings plan with an employer match of 50% on the dollar up to 6%, robust referral bonuses, and relocation assistance.
Work-Life Balance: Enjoy paid time off (PTO) and tuition assistance to support your career growth and personal life.
Career Growth Opportunities: At OTC Industrial Technologies, we believe in investing in our employees' development. We offer various training programs and career advancement opportunities to help you reach your full potential.

Learn more about OTC here: About Us | OTC Industrial Technologies

Numbers & Facts

Location	Odessa, Texas ( Remote)
Salary	$90,000–$120,000

Skills

Business Developmentunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Contract Requirementsunmatched
Customer Relationship Management (CRM)unmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Documentationunmatched
Equipment Maintenance/Repairunmatched
Equipment Replacementunmatched
Information Technology & Information Systemsunmatched
Inside Salesunmatched
Lift/Move 25 Poundsunmatched
Maintain Complianceunmatched
Maintenance Servicesunmatched
Microsoft Excelunmatched
Microsoft Wordunmatched
On Site Supportunmatched
Project Scheduleunmatched
Project Trackingunmatched
Project/Program Coordinationunmatched
Project/Program Managementunmatched
Pumpsunmatched
Purchase Ordersunmatched
Purchasing/Procurementunmatched
Regulationsunmatched
Safety/Work Safetyunmatched
Salesunmatched
Sales Administrationunmatched
Sales Managementunmatched
Technical Leadershipunmatched
Time Managementunmatched
Track Customer Issuesunmatched
Training Programunmatched
Training/Teachingunmatched
Water Utilityunmatched

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