The Business Development Manager is responsible for driving sales growth for IHG Commercial Services hotels by identifying and developing new and existing accounts through prospecting and lead response.
Your day to day
- Account Identification and Qualification: Research, evaluate, and profile new and unmanaged IHG accounts using the IHG Way of Sales Solution Selling methodology; leverage internal and external prospecting tools to maintain a robust sales pipeline. Review and respond to group lead activity, as needed.
- Communication and Coordination: Clearly communicate new account opportunities and status updates through sales systems and to all relevant stakeholders; support smooth transitions of new accounts within the Commercial Services team. This is a virtual role that requires strong self-motivation, accountability, and the ability to thrive in a results-driven, high-performance environment.
- Cross-Functional Collaboration: Partner with sales leadership and other teams to set account goals, assign ownership, and coordinate sales efforts effectively.
- Sales Strategy and Reporting: Present the IHG Commercial Services value proposition to clients; demonstrate expertise in dynamic pricing and sales programs; develop and maintain sales reports; guide sales support teams in account research and qualification.
What we need from you
- Bachelor's or Master's degree in Marketing, Management, Business, or related field, or equivalent experience.
- 5-8 years progressive service industry experience, including at least 2 years in multi-unit or corporate hotel roles.
- Proficient in sales principles and Strategic Account Management; strong verbal and written communication; excellent relationship management, negotiation, and persuasion skills; in-depth knowledge of hotel sales, marketing, business planning, and competitor strategies.
- Experience with sales software (e.g., Salesforce); understanding of transient and group RFP processes; familiarity with electronic distribution channels (GDS, internet), hotel operations, central reservations, and rate loading.
- Ability to work effectively in office or virtual environments; willingness to travel approximately 5%, including work from hotels, airports, and remote locations. This is a virtual role.
Travel - up to 5% [very minimal]
All qualified candidates are encouraged to apply. While candidates located in the Central, Mountain, or Pacific time zones are preferred to support broader team coverage, applicants from all US locations will be considered
Location - Remote: Candidate must reside in the United States
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?