Business Development Manager(data center support services)

We are seeking a Business Development Manager (Data Center Support Services) one of a client who will own and drive business growth for onsite data center support services for hyperscaler customers, including Smart Hands, Remote Hands, IMAC, white-glove support, racking and stacking, break-fix coordination, and operational support. This role requires a deep understanding of hyperscaler data center operations, security and compliance requirements, vendor ecosystems, onsite support models, and global delivery standards. The ideal candidate has prior experience selling or managing services inside hyperscaler environments such as AWS, Azure, GCP, Meta, Oracle Cloud, and others.

Job Description: Identify, qualify, and pursue opportunities across hyperscaler-owned and hyperscaler-leased data centers. Develop account penetration strategies for hyperscalers and their colocation partners. Build strong relationships with hyperscaler operations teams, cluster managers, technical program managers, and vendor management offices. Coordinate regular business reviews (QBRs/MBRs) with hyperscaler stakeholders. Understand hyperscaler onsite support requirements including: Smart Hands & Remote Hands activities Fiber/copper cabling Racking & stacking Equipment swaps, installations, decommissioning Network device assistance Inventory and asset management Develop accurate SoW (Scope of Work), SLA models, pricing, timelines, and compliance documentation. Collaborate with delivery teams for resource planning aligned with hyperscaler standards. Ensure solutions meet hyperscaler comp

Key Responsibilities: Lead enterprise strategy initiatives using advanced domain expertise to align sales support operations with organizational growth objectives./ Define and implement sales process frameworks employing CRM platforms and analytics tools, optimizing pipeline management and client engagement./ Advise executive stakeholders on complex sales solutions, leveraging domain knowledge to influence decision-making and drive strategic outcomes./ Develop organizational transformation roadmaps by integrating industry best practices and emerging technologies into sales support processes./ Oversee portfolio strategy for sales support programs, ensuring consistent delivery of high-impact solutions across global accounts./ Mentor domain specialists in applying advanced industry concepts and tools to solve complex client challenges and elevate sales support effectiveness.