Role: Business Development Manager
Required Skills: Customer Relationship Management
Experience: 13 - 20 Years
Function: CONSULTANCY
Apply By: 2026-12-13
This role is focused towards enabling and driving the growth of Cognitive Business Operations/Business Process Services F&A, Procurement, HRO & Customer Care in Consumer Package Goods (CPG)
Primary responsibility will be to create growth strategy in the vertical, execute strategy by capturing new opportunities, deliver growth and revenues as per plan, and large contract closures
Key Responsibilities will include:
- Create, develop, and deliver the BPS growth strategy for Consumer-Packaged Goods in North America
- Have a good understanding of competition (their strength and weakness) and their sales strategies to create a differentiated winning proposition for TCS
- Expert in building CXO, CXO-1 relationships and leveraging this relationship for business growth. Clear Value Articulation and Right Positioning of Business Process Solutions and Offerings
- Acquiring new opportunities by working in a collaborative manner with Service line / Industry Service Unit teams
- Responsible for Business Development, Demand Creation, Demand Capture, Customer relationship, Driving Opportunity Pipeline & Management, and meeting yearly Sales Targets
- Having deep understanding of F&A, Procurement, HRO & customer care and industry specific Consumer packaged goods landscape, processes, precipitate client pain points and develop specific solutions addressing customer's needs
- Expert in shaping large deals responsible customer accounts.
- Increasing the visibility of Business Process Services solutions with the customer
- Review MSA/contracts for onerous (critical) clauses before signing off. Flag off risks to mitigate
- Participate regular sales review meetings to discuss targets, performance, and win strategies.
Qualifications:
- Postgraduate in Finance / MBA in Finance
- Experience in working with large Business Process Management organizations is preferred
- Candidate with thought leadership and widely acknowledged in Consumer-Packaged goods industry will be an added advantage
- Functional knowledge and a big picture view of business processes operations, shared services landscape of F&A, Procurement, HRO & customer care and Retail processes and data, and business operations
- Good understanding of shared services and outsourcing industry nuances etc.
- Good understanding of Business Process Transformations through digital interventions - Agentic AI, Gen AI, RPA, Platforms
Location for the position: Dallas, TX / New Jersey, NJ / Atlanta, GA
Salary Range: $161,400 - $218,300 a year
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