Business Development Manager - Totalworx

Job Title

Position Overview

Company Overview

Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces and outdoor environments. Leveraging strengths in design, innovation and operational excellence, the company takes a people-centered, customer-focused, and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, Watershed Geo and more.  

Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $6 billion in annual sales and 18,000 associates worldwide. 

Key responsibilities:

• Responsible for delivering impactful technical product presentations.

• Deliver field training seminars at customer sites (classroom and hands-on) as necessary.

• Set up for all training seminars (order sample materials and literature, prepare settings, prepare PowerPoint).

• Confidently and effectively conduct presentations.

• Conduct project demos and job starts in the field as needed.

• Support TMs and retail customers with scheduled (PK) product knowledge training.

• Responsible for educating TMs in an effort to drive sales.

• Work with the Shaw Industries TMs on a rotational basis as needed.

• Support customers with job walks: site evaluation for technical recommendations and investigation of job claims as needed.

• Host customer events and customer dinners.

Skills/Attributes Required

• Minimum (2) years flooring installation experience is essential: tile & stone installation systems, concrete repair systems, flooring adhesives. Preference for technical and customer support function/experience.

• Must be a confident and effective presenter – able to effectively train, and present to large groups.

• Must be able to develop/create PowerPoint Presentations for the seminars, architectural presentations, contractor clinics, etc.

• Must be knowledgeable in Word, Excel, and Microsoft Outlook, and PowerPoint.

• Demonstrates good mechanical and hands-on skills.

• Ability to prioritize, schedule, and handle multiple tasks.

• Self-motivated and passionate about the industry.

• Self-starter possessing the ability to work independently and with minimal supervision, and able to work as a team.

• Bilingual in English and Spanish is advantageous.

• Must be able to work occasional overtime and weekends.

• Must be able to lift to 70 pounds with a carrying capability of 55 pounds.

• Ability to stand, sit, and walk for extended periods of time, occasionally kneeling and bending.

• Must reside within region.

Competencies:

•  Build Customer Satisfaction 

•  Initiate Actions

•  Deliver Compelling Communication 

•  Build Trusting Relationships

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