Business Development Rep. - Sales Department

Business Development Representative – Sales

Department: Toyota Sales
Reports To: Internet Sales Manager

Wage Range:  wage is based on experience plus commission 

Job Summary

The Business Development Representative (BDR) – Sales is responsible for receiving, processing, verifying, and distributing information related to inbound and outbound sales activities. This includes handling inquiries for new and used vehicles, managing internet leads, and providing general information to prospective and existing customers. The Business Development Rep. must be able to work every other Saturday as part of the job schedule.

Core Responsibilities

• Qualify internet leads to create sales opportunities.
• Schedule sales appointments for Sales Consultants.
• Make outbound phone calls to new and existing customers.
• Assist Sales Consultants in selling vehicles through phone calls, text messages, and emails.
• Answer inbound sales calls and gather relevant customer information.
• Update and maintain detailed notes within the CRM system.
• Test and implement various prospecting tools and software.
• Perform other duties as assigned by management.

Job Requirements

• Ability to multitask effectively in a fast-paced environment.
• Tech-savvy with the ability to learn new software and tools quickly.
• Strong verbal communication skills, especially over the phone.
• Excellent interpersonal and customer service skills.
• Self-motivated with strong work ethics.
• Critical thinking skills are essential.
• Active listening skills required.
• Ability to adapt to the continually evolving automotive sales industry.
• Strong time management and organizational skills.

 Universal Responsibilities

- Adhere to the Rochester Motor Cars mission, vision, and values in all situations.

- Follow and utilize the Rochester Motor Cars philosophy of 1-2-3-4-5.

1. Customer Enthusiasm

2. Employee Satisfaction

3. Financial Performance

4. Market Effectiveness

5. Ongoing Improvement

- Exhibit personal excellence by setting high standard of performance. Consistently meet or exceed quality standards and requirements.

About Rochester Motor Cars

At Rochester Motor Cars our goal is to be an industry leader and provide unmatched quality automotive products and services. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.

Competitive compensation and benefits, including medical, dental, paid time-off, STD/LTD, 401k and life insurance are offered to full-time employees.

Job description subject to change at management’s discretion.