Join Franklin Toyota as a Business Development Specialist - Sales & Service, where you will play a vital role in driving customer engagement and supporting the growth of our dealership through effective communication and follow-up. This position offers an opportunity to develop your skills in the automotive sales and service industry while working in a dynamic and customer-focused environment in Statesboro, GA.
Responsibilities
- Act as the first point of contact for customers reaching out for sales and service inquiries.
- Manage and respond to inbound and outbound customer communications via phone, email, and online platforms.
- Schedule service appointments and sales consultations with the appropriate dealership personnel.
- Follow up with potential and existing customers to nurture relationships and drive business growth.
- Maintain accurate records of customer interactions and transactions in the dealership’s CRM system.
- Collaborate with sales and service teams to ensure a seamless customer experience.
- Promote dealership services, specials, and promotions to customers.
- Meet or exceed weekly and monthly performance targets as set by management.
Requirements
- High school diploma or equivalent; additional education is a plus.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Basic computer skills and familiarity with CRM software are preferred.
- Customer-focused attitude with strong problem-solving abilities.
- Previous experience in automotive sales, service, or customer service is a plus but will train the right person.
- Reliable transportation to and from the dealership in Statesboro, GA.
Benefits
- Competitive hourly wage plus commission.
- Opportunity to gain valuable experience in the automotive industry.
- Supportive team environment with opportunities for career growth.
- Fun and dynamic workplace culture at Franklin Toyota.
About the Company
Franklin Toyota, located in Statesboro, GA, is committed to delivering exceptional customer service and quality vehicles. Our team prides itself on creating a welcoming and professional environment for both our employees and customers. As a part of Franklin Toyota, you will join a community dedicated to excellence, integrity, and growth in the automotive industry.