Business Intelligence Engineer, Transplant Logistics

Job Description:

ROLE BACKGROUND

The transplant logistics team at TransMedics manages the air and ground transport network that powers the National OCS Program (NOP) to deliver donor organs safely and on time. The team's comprehensive scope includes data analytics, network and topology design, capacity planning, product and program management, and the daily execution of air and ground transplant logistics operations, managed by a world-class central command center operating 24/7. The Transplant Logistics Data Analytics team utilizes analytical, statistical, and programming skills to collect, analyze, and interpret large datasets, building complex transportation network models that enable the multi-year organ transplantation network growth in a scalable and cost-efficient manner. The team also leads the design and development of a unified enterprise Data Platform, consolidating Logistics, Operations, Sales, and Finance data for cross-functional use.

Working closely with the senior members and executive leadership of the Product, Finance, Logistics, and Tech teams, this position provides the opportunity to influence one of the highest impact areas of TransMedics and organ Transplantation in the US and worldwide. The ideal candidate for this role is an innovative, highly motivated self-starter, comfortable with ambiguity, with strong attention to detail, and experience with logistics and network topology at functional level and strong programming skills at technical level. This role blends business intelligence with significant data engineering responsibilities.

ESSENTIAL TASK AND DUTIES INCLUDE:

• Mine, manipulate, and analyze data from multiple internal and external sources, reporting key actionable insights using statistical rigor to inform the larger organization of noteworthy trends that impact the business.
• Develop deep-dive tools, UIs, metrics, and automated dashboards in Power BI/Tableau to give visibility into key measures of logistics performance.
• Partner with the Product, Finance, Logistics, Clinical, and Tech teams to gather requirements, create reporting, and drive analytic projects that help solve complex logistics challenges.
• Oversee the design and management of data pipelines (ETL) into Redshift and Snowflake, coordinating with external engineering partners.
• Investigate and support the implementation of new big-data and AI technologies to provide automated solutions to address the evolving Transplant Logistics needs.
• Support the ongoing design of the NOP logistics network.
• Perform other TransMedics tasks and duties as required.

BACKGROUND AND QUALIFICATIONS:

• 5+ years of professional experience.
• Advanced SQL skills and experience in scripting for automation in Python.
• Experience building KPIs and developing automated dashboards and reporting solutions in Power BI and/or Tableau.
• Expert level Excel skills, including knowledge of VBA, Macros, Pivot Charts, and statistical modeling.
• Knowledge of data modeling, relational databases, and geospatial data processing.
• Hands-on experience with ETL pipeline design and cloud data platforms (Snowflake, Redshift), with the ability to define technical requirements, review data engineering deliverables, and ensure data quality at scale.
• Experience working directly with business stakeholders, being able to seamlessly navigate data and business needs.
• Self-starter, driver, and out-of-the-box thinker with strong attention to detail and comfortable with ambiguity.
• "Can do" attitude, willingness to roll up sleeves with a drive to win.
• Ability to work independently with minimal supervision and collaborate with teammates and cross-functional colleagues.
• Strong business ethics.

BONUS SKILLS:

• Experience building or integrating AI-driven solutions, with working knowledge of LLMs, transformer architecture, RAG patterns, and agentic workflows.
• Experience with mathematical optimization techniques such as linear and mixed-integer programming (LP/MILP), using tools like Gurobi, CPLEX, Pyomo, or PuLP.

EDUCATION:

• Bachelor's degree in quantitative fields such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science.
• Master's degree in statistics, data science, or an equivalent quantitative field is highly valued.

ABOUT TRANSMEDICS:

As part of our long-term growth plans, TransMedics is excited to announce our plan to relocate our headquarters (HQ) to Somerville, MA by 2028. We chose this location because we believe it is a place where innovation will thrive. Our new state-of-the-art headquarters is designed to support collaboration, creativity, and discovery. We believe this will be a place where we can continue to do things few thought possible in organ transplantation to help patients. Specific timing and role impact may vary.

TransMedics, Inc. is a commercial-stage medical technology company transforming organ transplant therapy for patients worldwide. Our mission is to help save more patients' lives by increasing access to viable donor organs for those who are awaiting an organ transplant. To accomplish this mission, we partner closely with transplant stakeholders worldwide and help expand their access to healthy donor organs, while delivering the highest quality technology, service, clinical care and outcomes.

Driven by a passion for improving patient care, we make the impossible possible and keep our employees at the center of everything we do. Together, we strive to enhance the quality of life for transplant recipients and their families, fostering hope and healing in the journey toward better health.

Maximize your potential at TransMedics, Inc.

www.TransMedics.com

COMPENSATION:

TransMedics is committed to equitable and transparent compensation. The expected base salary range for this role is $103,000 - $133,000, which represents the company's current good-faith estimate of compensation for this position. Actual salary will depend on factors such as, but not limited to, candidate experience, qualifications, skills, and the specific work location. This role may also be eligible for bonuses and a comprehensive benefits package (medical, dental, vision, retirement savings, paid time off, and wellness resources). We comply with all U.S. pay transparency laws and do not request or consider salary history.

EMPLOYEE BENEFITS:

• Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA
• Dental
• Vision
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Short Term Disability
• Long Term Disability
• 401K Plan
• Pet insurance
• Employee Stock Purchase Plan

Employee Benefit:

Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA

Dental

Vision

Healthcare Flexible Spending Account

Dependent Care Flexible Spending Account

Short Term Disability

Long Term Disability

401K Plan

Pet insurance

Employee Stock Purchase Plan

TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.