BUSINESS INTELLIGENCE & SYSTEM ANALYST

MSD is looking for a Business Intelligence & Systems Analyst to join our team!

The Business Intelligence & Systems Analyst serves as a strategic partner to the business by transforming complex data into meaningful insights that drive informed decision-making and operational excellence. Reporting directly to the Chief Information Officer and working as a member of the Business Systems team, you will collaborate with leaders and cross-functional teams to understand business objectives, develop impactful reporting and interactive dashboards (including Power BI Apps), support Azure data transformation, and deliver data-driven solutions that improve efficiency, visibility, and performance across the organization.

Leveraging tools such as Power BI, SQL, Azure data services, Microsoft Excel, Power Automate, Power Apps, and other data analysis technologies, you will identify trends, uncover opportunities for process improvement, and provide actionable recommendations that support organizational goals. Beyond reporting and analytics, this role plays a vital role in optimizing business processes by developing and maintaining standard operating procedures, documenting system functionality, supporting automation, and ensuring data integrity.

Success in this position requires a combination of technical expertise, analytical thinking, and strong communication skills. This is an excellent opportunity for a detail-oriented, curious, and solutions-focused professional who enjoys solving complex problems, leveraging technology to improve operations, and making a measurable impact through data.

Key Job Duties

• Own the design, development, and ongoing management of Power BI dashboards, semantic models, reports, workspaces, apps, access, and refresh schedules.
• Build, publish, manage, and secure Power BI Apps to deliver organized and governed access to reports and dashboards for business users.
• Write, optimize, and maintain SQL queries, views, and reusable datasets for operational and executive reporting.
• Design and implement data transformation processes into the Azure platform to support reliable analytics and reporting.
• Use Power Query, DAX, and data modeling techniques to prepare data and deliver accurate, scalable reporting.
• Communicate with team members and stakeholders to understand requirements and complete projects effectively.
• Identify opportunities to reduce manual entry, disconnected spreadsheets, and repetitive work through automation and process improvement.
• Design and support solutions using Microsoft Power Automate, Power Apps, SharePoint, Microsoft 365, Azure, and related tools.
• Review, create, and update Standard Operating Procedure (SOP) documentation and system functionality documentation.
• Lead or support discovery, requirements, testing, training, deployment, and continuous improvement of reporting and systems solutions.
• Partner with the Chief Information Officer, management, and business process owners to plan and execute on reporting and systems needs that support organizational goals.

Candidate Requirements:

• Associate's or Bachelor's degree in Data Analytics, Information Systems, Business, or a related field preferred
• High School Diploma/GED required
• 3+ years of experience in data analysis, business intelligence, reporting, or business systems roles (or equivalent combination of education and experience)
• Demonstrated experience with Power BI (data modeling, Power Query, DAX, publishing, workspace management, and building/managing Power BI apps) and SQL (joins, aggregations, data validation, and query troubleshooting)
• Hands-on experience with Azure data services and data transformation into the Azure platform
• Experience with Microsoft Power Platform, including Power Automated and Power Apps
• Advanced Microsoft Excel skills
• Experience with Python, R, or other programming languages for data analysis, automation, or transformation preferred
• Experience with Microsoft Copilot and Copilot Studio preferred
• Additional experience with SharePoint, Microsoft 365, APIs, or related systems preferred
• Able to communicate clearly in written and verbal English
• US Citizenship or Permanent Resident Status required
• Unencumbered US Driver's license

Benefits:

• FREE Training and Education
• PTO
• 401(k) match
• Bonus Program
• Competitive Medical, Vision, and Dental
• Health Savings Account match
• Company paid Short- and Long-Term Disability
• Company paid Life Insurance Policy

We value our employees and are committed to doing everything possible to ensure your continued growth and opportunities!

Mechanical Services & Design complies with applicable federal civil rights laws and does not discriminate, exclude people, or treat them differently because of race, color, ethnicity, religion, culture, language, national origin, age, disability, socioeconomic status, sex, sexual orientation, or gender identity or expression in its various programs and activities.